Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Correa

San Diego,CA

Summary

Ambitious Receptionist with proven expertise in managing front desk operations, greeting guests, and effectively handling correspondence. Demonstrates strong problem-solving abilities and meticulous attention to detail, ensuring a smooth guest experience. Proficient in computer applications and telephone etiquette, committed to supporting company growth through excellent customer service.

Overview

7
7
years of professional experience

Work History

Receptionist

Four Seasons Aviara
Carlsbad, CA
01.2022 - 12.2023
  • Coordinated and replenished inventory for the retail outlet.
  • Market existing spa packages and experiences.
  • Provided warm reception to guests with exceptional professionalism.
  • Offered necessary administrative aid across several teams.
  • Scheduled meetings with clients via phone, email, and face-to-face interactions.

Server

Juniper & Ivy
San Diego, CA
02.2020 - 11.2021
  • Delivered exceptional service to diners, monitoring their courses and requests throughout the meal.
  • Executed cleaning tasks during downtime to enhance productivity.
  • Resolved customer service issues promptly.

Server

Hornblower Cruises & Events
03.2018 - 03.2020
  • Manage tables of up to 40 guests, executing all operations from set up to break down; activities vary daily, from cocktail serving and tray passing, to full seated dinner service
  • Set and bus all tables & provide exemplary experiences for VIP guests
  • Strictly follow Coast Guard and food & beverage guidelines in addition to attending extensive daily safety meetings

Hostess/ Food Runner

Hyatt Regency La Jolla
04.2017 - 12.2019
  • Addressed guest concerns and complaints with promptness and empathy.
  • Demonstrated integrity and honesty while interacting with guests, team members, and managers.
  • Assigned patrons to tables suitable for their needs, and according to rotation.

Education

Bachelor of Science - Buisness

CSUSM
San Marcos, CA

Skills

  • Collaborative Team Member
  • Strong Interpersonal Skills
  • Advanced Computer Proficiency
  • Occupational Safety Education
  • ServSafe
  • TIPS Food Handler's Certificate
  • Data inputting
  • Basic accounting

Timeline

Receptionist

Four Seasons Aviara
01.2022 - 12.2023

Server

Juniper & Ivy
02.2020 - 11.2021

Server

Hornblower Cruises & Events
03.2018 - 03.2020

Hostess/ Food Runner

Hyatt Regency La Jolla
04.2017 - 12.2019

Bachelor of Science - Buisness

CSUSM

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Samantha Correa