Samantha Costanza
Pontiac
Summary
Seeking a position in which I can advance by using my training and experience in the mortgage industry.
Overview
12
12
years of professional experience
Work History
Vendor Assist Specialist
United Wholesale Mortgage
04.2021 - Current
- Upload Invoices, Appraisals, attachments, and broker’s documents
- Review appraisals for accuracy
- Interact with Brokers and Clients, answering questions pertaining to files
- Verify broker and loan officers licensing
- Mentor and train team associates
Appraisal Direct Specialist
United Wholesale Mortgage
12.2023 - 07.2024
- Interacting with brokers to answer Questions about files.
- Reach out to Appraisers for Brokers.
- Uploading documents to files.
- Adding revisions needed for Appraisal reports.
Verbal Verification Specialist
United Wholesale Mortgage
01.2021 - 04.2021
- Verified employment of buyers
- Answer incoming calls
E-commerce Clerk
Kroger Pickup
01.2018 - 01.2020
- Complete Online orders for clients
- Manage E-commerce Office
- Train new associates in E-Commerce
- Deliver Online orders to clients
Production Member
Morley Candy Chocolate Factory
07.2018 - 12.2018
- Packaged candy for shipment
Customer Service Associate
Dollar Tree
01.2014 - 01.2018
- Cashier
Education
Associate of Arts - General Studies
Macomb Community College
Macomb, MI01.2018
Skills
- Good communication skills
- Work well individually or within a team
- Basic understanding of Spanish and American Sign Language
- Experienced in customer service
- Basic Computer knowledge
- Experienced in mentoring and training
- Relationship management
Timeline
Appraisal Direct Specialist
United Wholesale Mortgage
12.2023 - 07.2024
Vendor Assist Specialist
United Wholesale Mortgage
04.2021 - Current
Verbal Verification Specialist
United Wholesale Mortgage
01.2021 - 04.2021
Production Member
Morley Candy Chocolate Factory
07.2018 - 12.2018
E-commerce Clerk
Kroger Pickup
01.2018 - 01.2020
Customer Service Associate
Dollar Tree
01.2014 - 01.2018
Associate of Arts - General Studies
Macomb Community College