Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Costanza

Pontiac

Summary

Seeking a position in which I can advance by using my training and experience in the mortgage industry.


Overview

12
12
years of professional experience

Work History

Vendor Assist Specialist

United Wholesale Mortgage
04.2021 - Current
  • Upload Invoices, Appraisals, attachments, and broker’s documents
  • Review appraisals for accuracy
  • Interact with Brokers and Clients, answering questions pertaining to files
  • Verify broker and loan officers licensing
  • Mentor and train team associates

Appraisal Direct Specialist

United Wholesale Mortgage
12.2023 - 07.2024
  • Interacting with brokers to answer Questions about files.
  • Reach out to Appraisers for Brokers.
  • Uploading documents to files.
  • Adding revisions needed for Appraisal reports.

Verbal Verification Specialist

United Wholesale Mortgage
01.2021 - 04.2021
  • Verified employment of buyers
  • Answer incoming calls

E-commerce Clerk

Kroger Pickup
01.2018 - 01.2020
  • Complete Online orders for clients
  • Manage E-commerce Office
  • Train new associates in E-Commerce
  • Deliver Online orders to clients

Production Member

Morley Candy Chocolate Factory
07.2018 - 12.2018
  • Packaged candy for shipment

Customer Service Associate

Dollar Tree
01.2014 - 01.2018
  • Cashier

Education

Associate of Arts - General Studies

Macomb Community College
Macomb, MI
01.2018

Skills

  • Good communication skills
  • Work well individually or within a team
  • Basic understanding of Spanish and American Sign Language
  • Experienced in customer service
  • Basic Computer knowledge
  • Experienced in mentoring and training
  • Relationship management

Timeline

Appraisal Direct Specialist

United Wholesale Mortgage
12.2023 - 07.2024

Vendor Assist Specialist

United Wholesale Mortgage
04.2021 - Current

Verbal Verification Specialist

United Wholesale Mortgage
01.2021 - 04.2021

Production Member

Morley Candy Chocolate Factory
07.2018 - 12.2018

E-commerce Clerk

Kroger Pickup
01.2018 - 01.2020

Customer Service Associate

Dollar Tree
01.2014 - 01.2018

Associate of Arts - General Studies

Macomb Community College
Samantha Costanza