Samantha Craner
Pottstown,PA
Summary
Personable administrative professional with a dedication to fostering positive client, staff, and management relationships. Skilled in complex problem-solving and conflict resolution, with expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant, Office Manager
Moody’s
01.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Organized company events, including holiday parties and team building activities.
- Developed and implemented onboarding process for new hires.
Assistant Program Director / Community Forensic Liaison
Fellowship Health Resources, Inc.
08.2019 - Current
- Prepare for and oversee both internal and external audits by developing spreadsheets, gathering necessary documentation in advance in order to decrease the risk of deficiencies.
- Provide supervisory oversight of department and case management staff.
- Serve as the representative in community meetings to identify additional community partners and market programs.
- Review clinical and financial eligibility in order to refer community members to appropriate services.
- Oversee the interview and onboarding process of new hires within the department.
- Revitalize and implement new policies to increase efficiency and department revenue through employee retention and enhanced training modules.
Blended Case Manager
Fellowship Health Resources, Inc.
10.2017 - 08.2019
- Communicate with management and employees to answer questions, clarify policies and processes, and create solutions based on issues presented.
- Refer consumers to appropriate resources within the community and encourage independence.
- Demonstrated exemplary leadership and administrative skills, leading to the first-ever creation of an assistant supervisory role in the department to move into.
- Developed individualized treatment plans that identify goals and objectives based on client's strengths and needs.
Education
Master of Science - Forensic Psychology
Arizona State University
Tempe, AZ05-2021
B.A. Applied Psychology -
Pennsylvania State University
Reading, PASkills
- Microsoft Applications (Outlook, Word, Excel, Powerpoint, OneDrive, Teams, OneNote)
- Project Management Applications (Asana, Miro, Trello)
- Workflow Optimization
- Office Administration
- Financial and quality compliance
- Critical thinking skills
- Public speaking and presentation
- Collaboration and relationship building
- Event planning / event hosting
- Internal Communications
Affiliations
- Member of Women's Business Resource Group (BRG) of New York
- Lifetime member of International Honor Society in Psychology (Psi Chi)
- Making A Difference Employee Award, Fellowship Health Resources, 2019
- Donor, Member & Contributor, Susan G. Komen Race for the Cure, 2011-present
References
References available upon request.
Timeline
Administrative Assistant, Office Manager
Moody’s
01.2023 - Current
Assistant Program Director / Community Forensic Liaison
Fellowship Health Resources, Inc.
08.2019 - Current
Blended Case Manager
Fellowship Health Resources, Inc.
10.2017 - 08.2019
Master of Science - Forensic Psychology
Arizona State University
B.A. Applied Psychology -
Pennsylvania State University
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