Samantha Criswell
Chicago,IL
Summary
Enthusiastic HR professional recognized for adaptability and rapid knowledge acquisition in diverse environments. Proven expertise in employee relations, recruitment process management, and HR policy implementation. Demonstrates strong multi-tasking abilities alongside effective communication and problem-solving skills, ensuring efficient operations within human resources departments. Committed to fostering continuous learning and operational excellence.
Overview
14
14
years of professional experience
Work History
Personal Assistant + Child Care
Private Care
Chicago, IL
12.2020 - Current
- Completed basic administrative work and managed household accounts. Managed scheduling appointments, and coordinating activities.
- Provided specialized care for a child with special needs, such as medical conditions and dietary restrictions, ensuring their safety and well-being at all times.
- Utilized technology including MS Office, Google Calendar, Zoom, Teams, & Outlook systems, to enhance productivity and organization.
All Lines Insurance Adjuster
STATE FARM (PILOT) CATASTROPHE SERVICES
Hoover, AL
02.2018 - 05.2019
- Conducted thorough investigations of insurance claims, ran risk assessments, conducted interviews, and reviewed relevant documentation to determine coverage and liability.
- Negotiated with policyholders, claimants, and other parties to reach fair and timely settlements in accordance with policy terms and industry standards.
- Collaborated with internal teams, external consultants, and legal counsel to resolve complex claims and mitigate potential risks for the insurance company.
- Enhanced claim documentation accuracy utilizing Xactimate software and Snapsheet for tracking the payment process.
Insurance Agent
AMERICAN INCOME LIFE
League City, TX
04.2016 - 02.2018
- Developed and implemented customized life insurance plans for clients based on their financial goals and needs.
- Cultivated relationships with new and existing clients to drive sales and increase policy retention rates.
- Assisted in recruitment and hiring processes by conducting phone screens, scheduling interviews, and onboarding.
- Profiting from using the Salesforce system for lead tracking, data analysis, marketing, and customer tracking.
- Assisted in administering employee benefit programs and worker's compensation plans.
- Assisted with the development of training programs for staff members.
- Managed job postings for open positions on the company website and other job boards.
- Participated in HR trainings and workshops to improve skills and knowledge for team growth.
Certified LPN Nurse
WHITE OAKS ESTATES
Oskaloosa, IA
06.2011 - 03.2014
- Focused on patient safety and comfort during execution of long-term care tasks.
- Utilized EHR and telehealth systems to document patient information and manage appointment scheduling, enhancing overall office efficiency.
Education
Bachelor of Nursing -
University of Alabama
Tuscaloosa, AL05.2015
Art & Science - Nursing
Indian Hills
Ottumwa, IA05.2013
Skills
- Attention to Detail
- Time Management
- Analytical Problem Solving
- Adaptable
- Administration & Data Entry
- Project management
Additional Information
Enjoy Hiking, Reading, Photography, Traveling, Alabama Crimson Tide
Timeline
Personal Assistant + Child Care
Private Care
12.2020 - Current
All Lines Insurance Adjuster
STATE FARM (PILOT) CATASTROPHE SERVICES
02.2018 - 05.2019
Insurance Agent
AMERICAN INCOME LIFE
04.2016 - 02.2018
Certified LPN Nurse
WHITE OAKS ESTATES
06.2011 - 03.2014
Bachelor of Nursing -
University of Alabama
Art & Science - Nursing
Indian Hills
Similar Profiles
Sharissa DouglasSharissa Douglas
Babysitting at Private CareBabysitting at Private Care
Shannon ShepleyShannon Shepley
PSW at Private CarePSW at Private Care
Genise ParisGenise Paris
In-Home Nanny/Live-Out Nanny at Private CareIn-Home Nanny/Live-Out Nanny at Private Care