Samantha Cruz
Farmingville,NY
Summary
Coastal Environmental Studies student at Stony Brook University with a strong interest in marine science and conservation. Certified in advanced and rescue scuba diving, with hands-on experience in underwater environments. Passionate about marine research and eager to learn more about ocean ecosystems, conservation, and sustainable practices. Skilled in teamwork, fieldwork, and data collection, with a goal of building a career in marine research.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pink Gloves Boxing Instructor
Stony Brook University
09.2024 - 05.2025
- Trained beginners to increase confidence and proficiency in boxing techniques.
- Conducted group classes to foster a supportive learning environment.
- Instructed students on proper form to prevent injuries.
- Customized training sessions for meeting diverse skill levels.
- Provided personalized feedback for refining boxing skills.
- Contributed to students' growth by offering consistent encouragement and support.
Advanced Open Water Intern
Hampton Dive Center
06.2023 - 08.2023
- Assisted customers in selecting the proper dive gear based on fit, experience level, and diving conditions.
- Handled rental gear preparation for customer use.
- Performed tank filling and inspections, ensuring proper air levels, safety checks, and compliance with standards.
- Processed sales and rental transactions, managing POS system operations and handling payments.
- Informed customers about dive classes, certifications, and trip options, answering questions and providing recommendations.
- Maintained shop cleanliness and inventory, restocking merchandise and keeping the store organized.
Shift Leader
Walgreens
02.2021 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Assisted in pharmacy when needed.
Customer Service Associate
Walgreens
09.2020 - 02.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Improved response time by efficiently managing customer queues.
- Managed inventory levels to prevent stock shortages.
Intern
Middletown Animal Clinic
03.2018 - 03.2019
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined record-keeping processes, updating patient files accurately and efficiently after each visit.
- Managed appointment scheduling effectively, optimizing time management for both staff members and clients.
- Facilitated communication between veterinarians and pet owners regarding treatment plans, ensuring clear understanding of expectations for optimal results.
- Regularly sanitized equipment and work areas following established protocols to maintain a clean clinic environment.
- Processed samples for laboratory testing.
Education
Bachelor of Science - Coastal Environmental Studies
Stony Brook University
Stony Brook, NY05-2025
High School Diploma -
Preston High School
The Bronx, NY06-2020
Skills
- Positive attitude
- Fast learner
- Bilingual in English and Spanish
- Conflict resolution
- Teamwork and collaboration
- Time management
- Attention to detail
- Dependable and responsible
- Critical thinking
- Calm under pressure
Affiliations
- Pink Gloves Boxing
Certification
- SDI Open Water Certification
- PADI Adventure Diver Certification
- PADI Advanced Open Water Certification
- PADI Rescue Diver Certification
- PADI Emergency Oxygen Provider Certification
- PADI Emergency First Responder- CPR/First Aid/Care for Children w/ AED Certification
- DAN First Aid for Professional Divers Certification
- AAUS Scientific Diver Certification
- Pink Gloves Boxing Trainer Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pink Gloves Boxing Instructor
Stony Brook University
09.2024 - 05.2025
Advanced Open Water Intern
Hampton Dive Center
06.2023 - 08.2023
Shift Leader
Walgreens
02.2021 - 09.2021
Customer Service Associate
Walgreens
09.2020 - 02.2021
Intern
Middletown Animal Clinic
03.2018 - 03.2019
- SDI Open Water Certification
- PADI Adventure Diver Certification
- PADI Advanced Open Water Certification
- PADI Rescue Diver Certification
- PADI Emergency Oxygen Provider Certification
- PADI Emergency First Responder- CPR/First Aid/Care for Children w/ AED Certification
- DAN First Aid for Professional Divers Certification
- AAUS Scientific Diver Certification
- Pink Gloves Boxing Trainer Certification
Bachelor of Science - Coastal Environmental Studies
Stony Brook University
High School Diploma -
Preston High School
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