Samantha Cruz
Tampa,FL
Summary
A very dedicated employee with a strong work ethic and commitment to excellence. Known for reliability, efficiency, and consistently exceeding expectations in delivering results. I demonstrate an ability to prioritize tasks effectively and collaborate and adapt with team members to achieve goals.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Behavioral Health Technician
Newport Healthcare
Bethlehem, USA
10.2025 - Current
- Delivered direct care and supervision to adolescent female clients in residential mental health treatment, fostering a supportive environment.
- Facilitated therapeutic programming, ensured a safe and structured environment, assisted with crisis intervention and de-escalation, documented client behaviors and progress, and collaborated with clinical staff to advance individualized treatment plans, promoting emotional well-being and healthy coping skills.
- Monitored patient behavior and emotional well-being during therapy sessions.
- Assisted in implementing individualized treatment plans for patients.
- Documented patient progress and reported findings to the clinical team.
Direct Support Professional
Arc of Southington
Wallingford, USA
07.2022 - 10.2025
- Ensured clients received constant support and care.
- Help individuals do daily life tasks independently to the best of their ability
- Keep up with housework/cleaning
- Prepared meals daily to meet dietary needs of clients.
- Provided reliable transportation for individuals to and from day programs, ensuring consistent access to community resources
- Provided reliable transportation for clients to attend day programs.
- Entered data accurately into systems to maintain records.
Direct Care Professional
Midstate Arc-Meriden
Meriden, USA
07.2021 - 07.2023
- Supervised client activities to promote engagement and
- Data entry
- Meal preparation
- Personal care
- Community outings
- Coordinated preparation of clients for dismissal to ensure smooth transitions.
- Data entry
Education
Associate Degree in Nursing -
Goodwin University
East Hartford, CT 09.2024 - 09.2025
High school diploma -
Orville H. Platt High School
Meriden, CTSkills
- Behavioral support planning
- Behavioral modification techniques
- Crisis management
- Medication management
- Group therapy facilitation
- Mental health support
- Client documentation
- Client intake
- Client advocacy
- Problem resolution
- Computer skills
- CPR
Certification
- Crisis Prevention Intervention, 10/01/25, Present, Crisis Prevention Intervention (CPI) is a method used to safely prevent and manage behavioral crises. It teaches staff how to recognize early warning signs, use verbal de-escalation techniques, and maintain safety for everyone involved while supporting individuals in a calm and respectful way.
- First Aid Certification
- CPR Certification
Additional Information
Authorized to work in the US for any employer
Languages
English
Personal Information
English
Timeline
Behavioral Health Technician
Newport Healthcare
10.2025 - Current
Associate Degree in Nursing -
Goodwin University
09.2024 - 09.2025
Direct Support Professional
Arc of Southington
07.2022 - 10.2025
Direct Care Professional
Midstate Arc-Meriden
07.2021 - 07.2023
High school diploma -
Orville H. Platt High School