SAMANTHA CURREN
Beaumont,CA
Summary
Healthcare administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
4
4
years of professional experience
Work History
Lead Certified Clinical Medical Assistant
Inland Pain Medicine
04.2019 - 04.2023
- Strengthened team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to colleagues when needed.
- Facilitated continuity of care through timely coordination of referrals to specialists or other healthcare providers as directed by attending physicians.
- Provided training to new employees, ensuring seamless integration into the workforce.
- Maintained accurate documentation of patient information in electronic health records, including demographics, progress notes, lab results, and medications
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation.
- Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
- Provided support during internal and external audits, demonstrating in-depth knowledge of company policies and procedures as they relate to quality control activities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted patients with navigating insurance claims processes, alleviating stress and confusion surrounding healthcare billing procedures.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
Education
Master of Science - Healthcare Administration
California Baptist University
Riverside, CA04.2024
Bachelor of Science - Healthcare Administration And Management
California Baptist University
Riverside, CA12.2022
Skills
Verbal and Written Communication
Human Resource Management
Health Information Systems
Quality Improvement
Project Management
Patient Relations and Safety
Operations Management
Healthcare Regulations
Critical Thinking and Problem Solving
Strategic Decision Making
Organizational Goal Development
Staff Development and Supervision
References
References available upon request
Timeline
Lead Certified Clinical Medical Assistant
Inland Pain Medicine
04.2019 - 04.2023
Master of Science - Healthcare Administration
California Baptist University
Bachelor of Science - Healthcare Administration And Management
California Baptist University
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