Samantha Curro

- Oversee the day-to-day operations of the facility, ensuring that services meet regulatory standards and the environment is safe and clean for residents.

- Hire, train, supervise, and evaluate staff, including nurses, caregivers, and support personnel. Ensure that staff are properly trained in policies, procedures, and resident care practices.

- manage the financial health of the facility, including budgeting, managing costs, and ensuring that the facility operates within its financial resources.

- Develop and implement continuous quality improvement initiatives to enhance care delivery and operational efficiency.

- Ensure that the facility adheres to local and federal regulations, including healthcare laws and safety standards.

- regularly review and stay informed about changes to licensing laws, regulations, and standards at the federal, state, and local levels. Ensure the facility remains compliant with all necessary licensing and certification requirements, including periodic renewals, inspections, and audits. (Please note my last audit with DPH found no discrepancies)

- Work with medical professionals to develop and manage personalized care plans for each resident, ensuring they meet individual needs and preferences.

- Act as the liaison between residents, their families, and the healthcare team. Address concerns and feedback, providing updates on residents health and well-being.

- Ensure appropriate staffing levels at all times, balancing budget constraints with the need for adequate staffing to provide high-quality care.

- Prepare and manage the facility’s budget, including expenses related to staff, supplies, medical equipment, and resident care.

- Build and maintain relationships with local healthcare providers, community organizers, and stay informed of industry trends. (I recently hosted a senior roundtable focused on dementia care)

- Monitor resident satisfaction and address concerns or complaints. Implement improvements to enhance the quality of life for residents and meet family expectations.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Hiring Manager for all West Coast locations.