Samantha Danner

*Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

*Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

*Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

*Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

*Provided leadership support during peak business hours by motivating staff members to meet targets.

*Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

*Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.

*Completed frequent walk-throughs and directed team members to correct issues impacting store appearance, or professionalism.

• Payroll entry
• Answer phone calls, voicemails, emails
• Greet and assist walk-in customers with orders
• Call customers regarding scheduling
• Sending invoices/ collecting payments
• Computer data entry
• Distribute employee notices and mail around the office
• Office cleaning/ organization

• Payroll entry
• Time card corrections
• Organized all new hire paperwork
• Helped distribute employee notices and mail around the office
• Managed office supplies, vendors, organization and upkeep
• Coordinated travel arrangements, including booking airfare, hotel and transportation
• Created detailed expense reports and requests for capital expenditures
• Fleet manager
• Scheduled routine fleet services and repairs