Samantha Dascher
Wellness Director, Medical Assistant, Medication Technician, Caregiver
Springfield,OR
Summary
History of working well in fast-paced health-related settings to provide diverse and useful services targeted on specific needs. Proficient in tracking, analyzing and reporting on progress, as well as implementing enhancements to drive growth. Veteran Wellness Coordinator dedicated to helping guests get and stay healthy. Good multitasker with excellent verbal and written communication skills. Prepared to bring 13 years of progressive experience to a challenging new role with room for advancement. Achievements include improving offerings, increasing participation and maximize service quality. Proactive and hardworking professional with demonstrated success in overseeing a wide range of activities with an adaptable approach.
Overview
1
1
Certification
12
12
years of post-secondary education
2
2
years of professional experience
Work History
Wellness Director
Radiant Senior Living
Springfield , Oregon
2019.12 - Current
- Collected and tracked information about participation and outcomes of individual programs.
- Implemented budget guidelines and policies for staff.
- Met or exceeded monthly revenue and training goals.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Monitored, tracked and reported on individual progress with wellness plans.
- Conducted tours, orientation and educational sessions for residents and families.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Solved grievances and complaints by collaborating with residents.
- Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
- Supported personal needs of residents dealing with diverse conditions.
- Promoted positive relations between residents and staff.
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
- Enforced policies and safety standards through building and room rounds.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Kept close eye on behavior and emotional responses of clients, consulting with wellness director to address concerns and protect each person from any harm.
- Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Wellness Director
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improves.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Medical Technician
Sweetbriar Villa
Springfield , OR
2019.12 - Current
- Conserved laboratory resources by using equipment and supplies as needed to accomplish job results.
- Trained and mentored students and junior team members in laboratory protocols and compliance standards.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Communicated with dispatch and treatment center personnel to provide information about medical situations and receive instructions for further treatment.
- Communicated with patients and families to obtain patient medical histories and vital information.
- Entered data accurately on computer, including demographics, grossing descriptions and clinical diagnosis.
- Implemented treatment for emergent medical conditions by thoroughly assessing current patient status.
- Identified operational improvements to drive efficiency and quality of care.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interviewed patients to obtain medical history and chief complaints.
- Used first aid and preventive medical procedures to stabilize critically ill patients.
Education
No Degree - Nursing
Lane Community College
Eugene, OR 2017.01 - 2018.05
Medical Assistant - Medical Assisting
Allied Health Institute
Crossgrove Florida 2012.02 - 2012.06
High School Diploma -
James Madison High School
Geogria 2010.01 - 2020.06
Skills
Member relations
undefinedCertification
Medical Assitant Diploma
Timeline
Wellness Director
Radiant Senior Living
2019.12 - Current
Medical Technician
Sweetbriar Villa
2019.12 - Current
No Degree - Nursing
Lane Community College
2017.01 - 2018.05
Medical Assistant - Medical Assisting
Allied Health Institute
2012.02 - 2012.06
Medical Assitant Diploma
2011-06
High School Diploma -
James Madison High School
2010.01 - 2020.06