SAMANTHA DAVID
Harare
Summary
Experienced professional with a Master of Science Degree in International Relations and 17 years of working experience. Highly organized and proficient at learning quickly, with the ability to incorporate new procedures for maximum productivity. Adept at providing general administrative support and maintaining confidentiality. Excellent communication and interpersonal skills, making me an adaptable team player seeking career advancement within the organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist/Temporary Re-Assigned to the Director
African Regional Intellectual Property Organization (ARIPO)
Harare
05.2016 - Current
- Managed and planned front-desk coverage effectively.
- Operated and managed telephone switchboard following correct protocol.
- Managed daily incoming register and delivery of correspondence, email, courier, and faxes in adherence to established procedures.
- Supported reception, logistics, and catering for meetings upon request.
- Assisted in office stationery management.
- Supported internal and external stakeholder relationship building and management.
- Maintained files and records relevant to front office management.
- Assists in logistical and administrative arrangements for meetings, appointments, and events organized by the Director General's Office in consultation with relevant officers.
- Assists in ensuring that the Director General is well prepared for those meetings, appointments, and events by preparing agendas, pre-meeting briefings, presentation materials, and meeting papers.
- Assists in managing the Director General's calendar, schedule of appointments, and meetings.
- Assists in maintaining updated electronic mailing lists and the Director General's Office contacts for easy access and reference.
- Participates in developing and maintaining the office systems, including data management and filing, while ensuring accuracy and confidentiality.
- Assists in ensuring close follow-up on deadlines and commitments.
- Assists in contacting visitors and staff, and efficiently attending to enquiries and queries directed to the Director General's Office.
- Participates in drafting official correspondence, notes, and taking minutes for meetings.
- Performing any other duties as may be assigned.
Receptionist to the Chief Executive Officer
Trust Holdings, Trust Bank Pvt. Ltd.
Harare
01.2011 - 12.2013
- Manned the reception.
- Received and managed all incoming and outgoing mail and phone calls.
- Efficiently organized and coordinated travel logistics.
- Managed and organized daily schedule efficiently.
- Facilitated the scheduling of meetings.
- Assisted with various administrative duties as directed by the Personal Assistant in the CEO's office.
- Adroitly handled any other duties that were delegated.
Receptionist to the Chief Executive Officer
ZABG Bank Pvt. Ltd.
Harare
01.2007 - 12.2010
- Manned the reception.
- Operated and managed the switchboard efficiently.
- Handled incoming and outgoing mail and calls efficiently.
- Supported coordination of meetings.
- Coordinated appointments effectively.
- Managed interactions with board members, clients, visitors and staff.
Education
Master of Science - International Relations
University of East London
East London, United Kingdom12-2024
Bachelor of Arts - English And Communication Studies
Zimbabwe Open University (ZOU)
Harare, Zimbabwe10-2020
High School Diploma -
Marlborough High School
Harare, Zimbabwe11-2002
High School Diploma -
Roosevelt Girls High School
Harare, Zimbabwe11-2000
Skills
- Excellent communication and interpersonal skills
- Coordinating complex domestic and international travel arrangements, meetings and logistic
- Efficient in managing ever shifting calendars
- Excellent Verbal & Written Communication skills
- Ability to multitask and meet deadlines
- Time management and ability to work under pressure
- Confidentiality and professionalism
- Microsoft Office Suite
STRENGTHS
- Highly Organized- Successfully assists in managing ever shifting calendars, completes work projects on time and meets deadlines.
- Problem-solver- Possess analytical skills to swiftly assess and prioritise issues, facilitating timely resolutions.
- Collaborative- Worked seamlessly with team members to ensure success in high-level meetings and coordination of complex domestic and international travel arrangements and logistics.
Languages
English
First Language
English
Proficient (C2)
C2
French
Beginner
A1
Certification
- Level 3 Group Diploma in Business and Industrial Administration- Certification course by London Chamber of Commerce and Industry International from EDI
- Executive Secretary/Administrator- Certification course by Zabeel Institute of Management and Technology, United Arab Emirates
- Diplomacy, Protocol, Etiquette & Professional Branding- Certification course by Zimbabwe Institute of Diplomacy
- Content Creation and Content Marketing- Certification course by Skill UP LTD United Kingdom (CPD)
- French (Business) Online- Certification course by Unicaf University
- DL 101 General Course on Intellectual Property- Certification course by World Intellectual Property (WIPO) Academy Distance Learning Courses
References
References available upon request.
Timeline
Receptionist/Temporary Re-Assigned to the Director
African Regional Intellectual Property Organization (ARIPO)
05.2016 - Current
Receptionist to the Chief Executive Officer
Trust Holdings, Trust Bank Pvt. Ltd.
01.2011 - 12.2013
Receptionist to the Chief Executive Officer
ZABG Bank Pvt. Ltd.
01.2007 - 12.2010
Master of Science - International Relations
University of East London
Bachelor of Arts - English And Communication Studies
Zimbabwe Open University (ZOU)
High School Diploma -
Marlborough High School
High School Diploma -
Roosevelt Girls High School
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