Highly-motivated employee with desire to take on a new career by attending graduate school at University of North Florida. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Specialist
2u.inc
Remote, FL
06.2022 - Current
Identified areas of improvement in current operations systems and implemented changes accordingly.
Implemented new processes to streamline daily tasks, resulting in increased efficiency.
Collaborated with other departments to develop solutions that addressed operational issues across the organization.
Monitored performance metrics and tracked progress against goals to identify opportunities for improvement.
Created documentation related to operational procedures such as SOPs.
Worked closely with human resources to support employee management and organizational planning.
Reviewed timesheets for accuracy and completeness prior to processing payroll.
Assisted with auditing processes related to payroll.
Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
High School Science Teacher
Duval Charter at Baymeadows
Jacksonville, Florida
08.2017 - 06.2022
Developed and implemented innovative lesson plans to engage students in the learning process.
Created and administered assessments to measure student understanding of course material.
Provided individualized instruction based on student needs and abilities.
Assisted students in developing problem-solving skills related to scientific concepts.
Encouraged critical thinking through inquiry-based activities.
Organized field trips, laboratory experiments, and other hands-on activities.
Integrated technology into lessons for enhanced learning opportunities.
Advised students on college admissions requirements related to science courses.
Supervised after school tutoring sessions for struggling learners.
Mentored new teachers in best practices for teaching high school science classes.
Encouraged a culture of respect, curiosity, and enthusiasm for learning within the classroom.
Maintained school-wide culture of respect and actively used positive behavioral interventions and supports (PBIS) disciplinary methods.
Naturalist
Museum Of Science And History
Jacksonville, Florida
06.2015 - 07.2017
Educated visitors on natural history topics such as geology, ecology, local flora and fauna.
Developed interpretive programs for schools and youth organizations.
Organized environmental outreach activities such as beach cleanups and tree planting events.
Supervised volunteers and interns on projects relating to conservation or education initiatives.
Managed a variety of databases related to natural resource management or visitor tracking.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Gave public presentations to schools and community groups to promote interest in biological subjects.
Led Scouts programs, guided walks, day camps and curriculum-based education activities for pre-K and school-aged children enrolled in programs.
Educator, Swing Keeper, Exhibit Guide
Jacksonville Zoo and Gardens
Jacksonville , FL
03.2011 - 06.2015
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with the training of animals for educational programs and shows.
Educated visitors on animal behavior, conservation efforts, and safety guidelines.
Observed animals for signs of distress or illness and reported any changes in behavior to supervisors.
Maintained detailed records of animal care activities, diet plans, medical treatments, and behaviors.
Participated in outreach activities such as community events or presentations.
Education
Bachelor of Arts - Communication And Rhetoric
Nazareth College of Rochester
Rochester, NY
05-2011
Skills
Operations coordination
Human relations
Payroll assistance
Student Engagement
Classroom Instruction
Public Speaking
Marketing and communications
Certification
Certification of completion of Digital Marketing Program at University of Central Florida 2022