Samantha Davis
Point Pleasant
Summary
Proven leader and effective communicator, adept in problem-solving and customer service, honed through experiences at Dick's Sporting Goods and other notable retailers. Excelled in enhancing client satisfaction and mentoring teams, achieving significant improvements in operational efficiency. Skilled in inventory management and team collaboration, consistently ensuring high standards of workplace organization and product availability.
Overview
14
14
years of professional experience
Work History
Lodge/Climbing Lead
Dick's Sporting Goods, Inc
11.2021 - Current
- Guided clients in selecting suitable products to enhance satisfaction.
- Mentored team members in both the Lodge and Climbing departments.
- Ensured compliance with SOP guidelines.
- Oversaw transactions and system operations through Point of Sale platforms.
- Performed routine cycle counts.
- Managed departmental inventory and ensured proper product placement.
- Sustained high standards of cleanliness in all work areas.
Stock Associate
Pottery Barn Kids
01.2011 - 02.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Warehouse Associate
Target
11.2016 - 04.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Education
High School Diploma -
Hilliard Darby High School
Hilliard, OH05.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Attention to detail
- Multitasking
- Organizational skills
- Problem resolution
- Verbal communication
Timeline
Lodge/Climbing Lead
Dick's Sporting Goods, Inc
11.2021 - Current
Warehouse Associate
Target
11.2016 - 04.2021
Stock Associate
Pottery Barn Kids
01.2011 - 02.2022
High School Diploma -
Hilliard Darby High School
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