Summary
Overview
Work History
Education
Skills
Timeline
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SAMANTHA DEATON

Sherrills Ford,NC

Summary

Skilled Recruitment Specialist offering more than 2 years of experience in talent acquisition and retention strategies for Healthcare clients. Talented at assessing, defining and aligning client needs and developing effective recruiting programs. Strong communicator and liaison between clients, candidates and management teams.

Overview

9
9
years of professional experience

Work History

Senior RPO Recruiter

ProLink
06.2022 - Current
  • Utilized multiple different Applicant Tracking Systems to record, update and track all candidate progress
  • Partnered with multiple hospitals to fill the needs of various departments within the organization
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
  • Explained job duties, compensation, and benefits to potential candidates
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates
  • Advertised and promoted open positions using social media and digital marketing procedures
  • Kept current on hiring trends and recommended solutions to improve recruiting processes
  • Created and maintained positive relationships with hiring managers and HR business partners
  • Built strong relationships with candidates to ensure an excellent hiring experience.
  • Recruited talented, diverse and qualified candidates for employment.
  • Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

Staffing Specialist

Hire Dynamics
08.2021 - 05.2022
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Developed and facilitated new-hire orientations.
  • Advertised job opportunities on social media platforms and job boards.
  • Complete full onboarding including background checks, processing I9s, and E-Verify
  • Performed urinalysis testing to discourage illegal drugs use in company.
  • Promptly corresponded with applicants and coordinated and conducted interviews.

Sales and Service Representative

First Citizens Bank
08.2019 - 08.2021
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Reconciled cash drawer and resolved discrepancies.
  • Provided customer records, account statements and copies of checks.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Counted, verified and handled bank deposits and armored car transactions.

Manager

Kay Jewelers
09.2016 - 08.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained and developed new employees for ease of transition into team..
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.

Assistant Manager/Waitress

Newts Burgers
06.2014 - 08.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

Associate of Arts -

Cleveland Community College
Shelby, NC

Skills

  • Employee Performance Reviews
  • Event Staffing
  • Pre-Screening and Qualifying
  • Staffing Processes
  • Staff Training
  • Conflict Management
  • Recruitment and Selection
  • Job Fairs Planning
  • Client Requirements
  • Building Partnerships
  • Reviewing Resumes

Timeline

Senior RPO Recruiter

ProLink
06.2022 - Current

Staffing Specialist

Hire Dynamics
08.2021 - 05.2022

Sales and Service Representative

First Citizens Bank
08.2019 - 08.2021

Manager

Kay Jewelers
09.2016 - 08.2019

Assistant Manager/Waitress

Newts Burgers
06.2014 - 08.2016

Associate of Arts -

Cleveland Community College

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SAMANTHA DEATON