Samantha DeBellis
Riverbrook Regional YMCA
Bethel,CT
16
years of professional experience
Accomplished Operations Professional experienced in optimizing operational processes and fostering cross-functional teamwork. Achieved enhanced productivity and operational efficiency through strategic planning and resource management. Focused on driving continuous improvement initiatives that align programs with community needs and deliver tangible organizational performance.
Work History
Chief Operating Officer
2 Years 3 Months- Developed and implemented strategic initiatives to align programs with community needs.
- Oversaw budget management, ensuring accurate financial reporting and resource allocation.
- Streamlined operational processes to enhance service delivery and member satisfaction.
- Collaborated with staff to establish performance metrics for program effectiveness.
- Led cross-departmental teams to optimize workflow efficiency and reduce costs.
- Fostered partnerships with local organizations to expand outreach and engagement efforts.
- Conducted regular assessments of operational practices, driving continuous improvement initiatives.
- Mentored leadership team, promoting professional development and succession planning strategies.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Established key performance indicators for each department to track progress towards organizational goals effectively.
- Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.
- Implemented robust risk management strategies, safeguarding company assets and minimizing potential liabilities.
Director of Aquatics and Safety
7 Years- Developed and implemented staff training programs to improve service delivery and operational efficiency.
- Oversaw budgeting processes, ensuring alignment with organizational goals and fiscal responsibility.
- Established partnerships with local organizations to expand outreach and collaborative programming opportunities.
- Led strategic planning initiatives to enhance community engagement and program offerings.
- Analyzed program effectiveness through data-driven assessments, driving continuous improvement strategies.
- Spearheaded marketing campaigns to increase membership enrollment and retention rates within the community.
- Facilitated board meetings, providing updates on operational progress and strategic objectives alignment.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
Director of Youth and Sports
4 Months- Developed and implemented strategic initiatives to enhance community engagement and program participation.
- Oversaw operational budgets, ensuring financial sustainability and resource allocation across all departments.
- Led staff training programs, fostering professional development and improving service delivery standards.
- Collaborated with local organizations to expand outreach efforts and promote YMCA programs effectively.
- Streamlined internal processes, enhancing efficiency in program management and administrative operations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Spearheaded innovative approaches to resource allocation and strategic planning.
Director of Aquatics
4 Years 8 Months- Managed daily operations of aquatics programs, ensuring safety and compliance with health regulations.
- Implemented new water safety protocols, improving emergency response times and participant confidence.
- Developed training programs for lifeguards and swim instructors to enhance skill levels and service quality.
- Coordinated schedules for aquatic staff, optimizing coverage for classes and events while minimizing costs.
- Conducted regular evaluations of aquatic facilities, identifying maintenance needs to ensure optimal operating conditions.
- Mentored junior aquatics staff, fostering professional development through feedback and performance assessments.
- Analyzed participant feedback to refine program offerings, enhancing overall member satisfaction within aquatics services.
- Championed continuous improvement by staying updated on industry trends and incorporating best practices into the daily operations of the aquatics department.
- Collaborated with other department managers to create cross-functional initiatives that benefited the entire organization.
- Optimized pool operations by implementing energy-efficient solutions, reducing overall operational costs in the long term.
- Managed budget expenditures to ensure financial stability while maintaining high-quality aquatics facilities and programs.
- Developed successful marketing strategies to increase membership sales and drive revenue growth for aquatic programs.
- Increased customer satisfaction with swift conflict resolution and attentive service to address concerns or complaints.
- Streamlined lifeguard scheduling for optimal coverage during peak hours, ensuring a safe environment for patrons.
- Improved employee retention with comprehensive training programs that emphasized skill development and growth opportunities.
- Reduced accidents and incidents by conducting regular facility inspections and maintenance tasks.
- Ensured compliance with all local regulations, health codes, and industry best practices for aquatic facilities management.
Head Swim Coach
1 Year 2 Months- Developed and implemented comprehensive training programs for swimmers of all skill levels.
- Evaluated swimmer progress and adjusted training regimens to optimize individual performance.
- Mentored assistant coaches, enhancing team performance and coaching techniques.
- Organized competitive meet schedules, ensuring compliance with league regulations and standards.
- Collaborated with parents and guardians to maintain open communication regarding swimmer progress and events.
Swim Instructor
1 Year 8 Months- Developed tailored lesson plans to meet individual skill levels and needs.
- Instructed diverse age groups in water safety and swimming techniques.
- Provided constructive feedback to enhance students' swimming performance.
- Monitored pool activities to ensure safety and compliance with health standards.
- Trained new instructors on effective teaching methodologies and safety protocols.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Swim School Coordinator
1 Year 7 Months- Coordinated daily operations for youth programs, ensuring smooth execution and participant engagement.
- Developed training materials for staff to enhance program delivery and improve service quality.
- Implemented feedback mechanisms to assess program effectiveness and adapt offerings accordingly.
- Facilitated communication between parents, staff, and community partners to foster collaboration and support.
- Mentored new staff on procedures and policies to ensure compliance with organizational standards.
- Analyzed program data to identify trends, driving strategic initiatives that enhanced overall program impact.
- Mentored new teachers, providing support and guidance that contributed to their professional growth.
- Enhanced school programs by collaborating with teachers, administrators, and parents to identify areas for improvement.
Education
Master of Science - Sports Management
Bachelor of Science - Sports Management And Marketing
Skills
Operations management
Cross-departmental collaboration
Process improvement
Risk management
Talent management
Cross-departmental collaboration
Marketing
Employee engagement
Talent acquisition
Community outreach
Operational policy
Project planning
Planning and execution
Policy creation
Accomplishments
Developed and secured a $1.5 million grant that focused on facility upgrades, programming specific items, and future investment from one source
Timeline
Chief Operating Officer
Riverbrook Regional YMCA
05.2024 - CurrentRead More
Director of Aquatics and Safety
Riverbrook Regional YMCA
05.2017 - 05.2024Read More
Director of Youth and Sports
YMCA of Greenwich
01.2017 - 05.2017Read More
Director of Aquatics
YMCA of Greenwich
04.2012 - 12.2016Read More
Head Swim Coach
Greenwich Waterclub
06.2011 - 08.2012Read More
Swim Instructor
YMCA of Greenwich
09.2010 - 05.2012Read More
Swim School Coordinator
YMCA of Greenwich
09.2010 - 04.2012Read More
East Stroudsburg University of Pennsylvania
Master of Science from Sports Management
Read More
East Stroudsburg University of Pennsylvania
Bachelor of Science from Sports Management And Marketing
Read More