Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA DECKER

St. Petersburg

Summary

Resourceful and relationship-driven professional with a diverse background spanning property management, executive recruiting, and hospitality leadership. Adept at identifying client needs, managing complex workflows, and delivering high-impact solutions through a consultative approach. Experienced user and internal trainer of AppFolio property management software, with a deep understanding of the multifamily housing lifecycle and the challenges property managers face. Proven success in sales-adjacent roles, pipeline management, and cross-functional communication, with a track record of exceeding expectations in fast-paced, customer-facing environments. Ready to leverage industry knowledge, tech fluency, and a solutions-oriented mindset to drive value as an Account Executive in the proptech space.

Overview

4
4
years of professional experience

Work History

Leasing Agent /Assistant to the Property Manager

Green Home Management
08.2024 - Current
  • Played a key role in improving occupancy and resident satisfaction at a high-turnover property by implementing creative leasing strategies, revamping marketing efforts, and prioritizing consistent, personalized follow-ups.
  • Acted as the on-site AppFolio expert—leading internal training, optimizing leasing and communication workflows, and identifying tech-driven solutions to streamline operations and reduce manual tasks.
  • Managed a full leasing pipeline through AppFolio CRM tools, utilizing prospect tracking, automated communication, and reporting dashboards to improve efficiency and conversion rates.
  • Supported core Assistant Property Manager functions including rent collection, resident conflict resolution, vendor management, move-in/move-out processes, and budget tracking—proving adaptability and leadership in day-to-day operations.
  • Collaborated cross-functionally with regional and maintenance teams to reduce vacancy turnaround time, enhance unit readiness, and improve the resident experience across the board.
  • Recognized for being resourceful, tech-savvy, and solutions-oriented—frequently consulted by peers and supervisors for both operational problem-solving and software-related process improvements.
  • Deep understanding of the property management lifecycle, paired with hands-on AppFolio expertise, positions me to effectively connect with prospects, understand client pain points, and drive value as an Account Executive in the proptech space.

Client Development Manager

Specialized Recruiting Group Miami
08.2022 - 12.2023
  • Led full-cycle business development for high-level accounting and finance placements, working directly with CFOs, Controllers, and executive teams to understand hiring needs and deliver tailored talent solutions.
  • Built and maintained strong B2B relationships across mid-market and enterprise clients, conducting consultative discovery calls, identifying pain points, and positioning strategic recruiting solutions.
  • Managed a robust pipeline of open roles and active candidates using CRM and ATS tools—prioritizing high-impact engagements and balancing multiple placements at varying stages of the hiring process.
  • Negotiated contracts and compensation packages, overcoming objections and aligning candidate expectations with client requirements to successfully close high-value placements.
  • Collaborated cross-functionally with internal recruiting teams to ensure timely delivery, client satisfaction, and repeat business—earning recognition for responsiveness, follow-through, and professionalism.
  • Regularly exceeded placement and revenue targets through a combination of persistence, trust-building, and strategic outreach—experience directly aligned with the sales cycle of B2B SaaS.

Serving Manager

The Sports Column
01.2021 - 07.2022
  • versaw daily front-of-house operations in a fast-paced, high-volume environment—leading service teams, managing shift logistics, and ensuring smooth execution during peak hours and major events.
  • Trained and mentored new staff, creating a consistent and positive guest experience through clear expectations, hands-on coaching, and team accountability.
  • Delivered exceptional customer service under pressure, resolving escalations quickly while maintaining guest satisfaction and loyalty.
  • Collaborated with kitchen staff and upper management to streamline workflows, reduce wait times, and improve overall service efficiency.
  • Honed communication, multitasking, and leadership skills in a dynamic setting—experience that laid a strong foundation for future success in client-facing, high-performance roles.

Education

Bachelor of Arts - Political Science

University of Miami
Miami, FL
05-2023

Bachelor of Arts - Ethics & Public Policy

University of Iowa
Iowa City, IA
05-2021

Skills

Hands-on experience using AppFolio CRM for lead tracking, pipeline management, and digital leasing workflows—plus comfort adopting and teaching software tools to teams

Proven ability to identify client pain points, ask the right questions, and tailor solutions—developed through recruiting high-level accounting & finance roles and leasing to diverse renter profiles

Skilled at building and nurturing long-term client, candidate, and resident relationships—earning trust, driving retention, and creating repeat business across industries

Collaborated across departments (leasing, maintenance, recruiting, management) to meet goals and solve problems—translating seamlessly to SaaS sales team dynamics

Thrived in fast-paced, high-pressure environments (hospitality, underperforming property, recruiting targets)—agile, coachable, and able to overcome challenges with professionalism and creativity

Timeline

Leasing Agent /Assistant to the Property Manager

Green Home Management
08.2024 - Current

Client Development Manager

Specialized Recruiting Group Miami
08.2022 - 12.2023

Serving Manager

The Sports Column
01.2021 - 07.2022

Bachelor of Arts - Political Science

University of Miami

Bachelor of Arts - Ethics & Public Policy

University of Iowa

Similar Profiles

CREATE PROFILE