Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Dehner

Samantha Dehner

Orlando,FL

Summary

Dynamic Event Coordinator with established success at Tides Beach Resort, specializing in client relationship management and team leadership. Expertly orchestrated high-profile events, elevating guest satisfaction and boosting revenue growth. Acknowledged for exceptional attention to detail and strong communication skills, facilitating seamless operations and unforgettable experiences.

Overview

9
9
years of professional experience

Work History

Bartender/Server/Events Team Coordinator

Vue on 30A
Santa Rosa Beach , Florida
12.2024 - 04.2025
  • Prepared and served a variety of cocktails and beverages to guests.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Developed creative cocktail specials based on seasonal ingredients and trends.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Event Coordinator/Group Service Manager

Tides Beach Resort
Folley Beach, SC
07.2021 - 11.2024
  • Coordinated logistics for weddings and corporate events at luxury beachfront resort, ensuring smooth operations.
  • Managed vendor relationships, securing quality services and timely deliveries.
  • Created detailed timelines and checklists to streamline event execution.
  • Collaborated with clients to design unique themes and experiences.
  • Oversaw event setup and breakdown, maintaining organization throughout.
  • Facilitated interdepartmental communication, ensuring seamless operations.
  • Resolved attendee issues promptly, optimizing guest satisfaction.
  • Tracked key metrics post-event, assessing success and identifying improvement areas.
  • Implemented marketing campaigns to promote the hotel's services and facilities among potential customers via print media or social media platforms.
  • Led a diverse team, overseeing recruitment, training, and development to ensure high-quality service standards.
  • Analyzed financial reports, identifying trends and developing strategies for revenue enhancement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Banquet Supervisor

The Loutrell
Charleston, SC
10.2017 - 06.2021
  • Coordinated event setups and breakdowns for large banquets and functions.
  • Managed banquet staff schedules and delegated tasks efficiently.
  • Trained new team members on service standards and procedures.
  • Ensured compliance with health and safety regulations during events.
  • Addressed guest inquiries and resolved issues promptly during events.
  • Monitored inventory levels of supplies and equipment for operations.
  • Collaborated with kitchen staff to ensure timely meal delivery during events.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Hired and trained staff and new hires according to company policy and regulations.
  • Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
  • Communicated with venue personnel to coordinate event logistics.
  • Maintained detailed records of stock and reviewed inventory to plan events.
  • Delegated tasks among staff members according to their abilities and skillset.
  • Organized weekly meetings with staff members to discuss upcoming events and review performance.
  • Managed daily operations including inventory control, scheduling personnel, and enforcing sanitation standards.
  • Monitored quality of food served at banquets to ensure it met customers' expectations.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Assistant Event Planner

Waterfire Providence
Providence, RI
06.2016 - 08.2017
  • Coordinated event logistics for smooth execution
  • Assisted with vendor communication and scheduling
  • Managed on-site event setup and breakdown
  • Supported senior planners in project management tasks
  • Collaborated with team to develop event themes
  • Maintained inventory of event supplies and materials
  • Organized meetings for planning and review sessions
  • Conducted site visits to ensure venue readiness
  • Provided post-event analysis to evaluate success metrics such as attendance numbers, cost savings initiatives and customer feedback.
  • Negotiated contracts with outside vendors to secure favorable rates for services such as catering or AV equipment rental.
  • Assisted with pre-event planning and preparation, including researching venues, creating timelines, and coordinating vendors.
  • Ensured compliance with local health and safety regulations while maintaining a safe environment for attendees.
  • Collaborated with internal teams to develop creative concepts and themes for events that align with organizational objectives.
  • Monitored event progress throughout the day by troubleshooting issues that arise during the course of an event.
  • Liaised between clients, sponsors and staff members regarding expectations, requirements surrounding an event.

Education

Food Service Mgmt And Meeting And Event Plannng

Johnson & Wales University
Providence, RI
05-2017

Culinary Arts

Johnson & Wales University
Providence, RI
05-2015

Skills

  • Customer service
  • Team leadership
  • Attention to detail
  • Event planning
  • Effective communication
  • Client relationship management

Timeline

Bartender/Server/Events Team Coordinator

Vue on 30A
12.2024 - 04.2025

Event Coordinator/Group Service Manager

Tides Beach Resort
07.2021 - 11.2024

Banquet Supervisor

The Loutrell
10.2017 - 06.2021

Assistant Event Planner

Waterfire Providence
06.2016 - 08.2017

Food Service Mgmt And Meeting And Event Plannng

Johnson & Wales University

Culinary Arts

Johnson & Wales University

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