Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Deigan

Modesto,CA

Summary

Versatile and dynamic, with a proven track record at Dave & Buster's, I excel in multitasking and team leadership. Skilled in cooking and maintaining high standards of cleanliness, I significantly enhance service delivery and team efficiency. My background in the hospitality industry, coupled with a knack for fostering engaging customer experiences, drives outstanding results.

Professional hospitality worker with hands-on experience in fast-paced bar environments. Excels in maintaining bar cleanliness, restocking supplies, and supporting bartenders to ensure seamless service. Strong focus on team collaboration and adaptability to changing needs. Reliable, efficient, and customer-focused with excellent multitasking and organizational skills.

Overview

8
8
years of professional experience

Work History

Barback

Dave & Buster's
08.2024 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Cook

Dave & Buster's
04.2022 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cook

Commonwealth
11.2019 - 03.2022
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.

Manger

McDonald's
07.2016 - 01.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Server

Wild West Junction
07.2018 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Bachelor of Science - Health

Modesto Junior College
Modesto, CA

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness maintenance
  • Flexible schedule
  • Team leadership
  • Staff training and development
  • Cooking
  • Strong attention to safe food handling procedures
  • Knife skills
  • Hospitality and service industry background

Timeline

Barback

Dave & Buster's
08.2024 - Current

Cook

Dave & Buster's
04.2022 - 08.2024

Cook

Commonwealth
11.2019 - 03.2022

Server

Wild West Junction
07.2018 - 10.2018

Manger

McDonald's
07.2016 - 01.2019

Bachelor of Science - Health

Modesto Junior College
Samantha Deigan