Samantha Del Real
Bell Gardens,CA
Summary
Always eager to learn something new, very open minded and goal orientated. Organized and patient and always focusing on my team so we can do things more efficiently and easily together. Persuasive and always come in with positive attributing attitude. Harding working and always open to new environments. Have experience in the sales and how to handle difficult situations.
Overview
2
2
years of professional experience
Work History
Service Crew Member
Baskin Robbins Ice Cream
Bell Gardens, California
03.2024 - Current
- Maintained the cleanliness of the work area, including the kitchen and customer service spaces.
- Served ice cream and desserts to customers with friendly and efficient service.
- Participated in training new staff on customer service standards and operational procedures.
- Greeted and served guests with warmth, courtesy, and efficiency, leading to loyal, returning customers.
- Followed all safety guidelines when handling food and beverage items.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Organized tables for incoming guests in an efficient manner.
- Did store inventory and placed the food inventory neatly in the freezer.
- I used my creativity to help create cakes that customers can enjoy.
Sales Associate
Bath & Body Works
Downey, California
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to product information.
- Replenish the store to keep it organized while engaging with customers.
- Made sure when they check out to let them know about promotions so they can add on.
- Made my coworkers feel like they are in a safe environment.
- Did store marketing of promotions.
- Helped my manager with verifying her money count at the end on the day.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Floor sets to set to page and make new tables to bring out new fragrance lines.
- Did mainly closing shifts as well as opening shifts.
Education
Bachelor of Science - Nursing
California State University, Long Beach
Long Beach, CA12-2027
Associate of Science - Human Biology
Long Beach City College
Long Beach, CA07-2024
High School Diploma -
Bell Senior High School
Bell, CA06.2022
Skills
- Bath and Body Works product knowledge
- Great energy
- Excellent communication skills
- Fast learner
- Upselling
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Time Management
- Cash Handling
- Outgoing Personality
- Good in fast-pace environments
LANGUAGES
Spanish: Professional
REFERENCES
References available upon request.
ACTIVITIES
I play soccer player so I’m a team player!
Timeline
Service Crew Member
Baskin Robbins Ice Cream
03.2024 - Current
Sales Associate
Bath & Body Works
08.2023 - Current
Bachelor of Science - Nursing
California State University, Long Beach
Associate of Science - Human Biology
Long Beach City College
High School Diploma -
Bell Senior High School