Samantha Diaz
Bartender
Panama City Beach,FL
Summary
I am a well-merited English Tutor able to help students develop and improve a second language. I used different dynamic methods to help student feel confident and well supported. I also have a lot of experience in different fields, as I have held many different positions thorough my career. I can develop very well in many different environments and manage stressful situations successfully. I collaborate effectively when working on a team and I am very proactive and always eager to learn to further and expand my professional experience.
Overview
9
9
years of professional experience
16
16
years of post-secondary education
Work History
English Tutor
Cambly, Inc
San Francisco
09.2019 - Current
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Met with students and discussed educational goals and expectations.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Waitress/Kitchen Assistant
Tacos Marianita
Haverstraw, NY
06.2023 - 08.2023
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Camp Counselor
Camp Vega
Maine
05.2022 - 08.2023
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Agent Representative
Teleperformance
Puebla
06.2016 - 05.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Personal Assistant
Bas Nair, Inc
Houston
02.2015 - 04.2016
- Kept detailed track of household and maintenance inventory and schedules.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Worked as an interpreter English-Spanish for the different events we were invited to.
- Traveled to Colombia and managed the whole agenda while working there.
Education
Bachelor of Arts - Liberal Arts
City University of Seattle
Seattle, Washington 07.2021 - Current
Bachelor of Humanities And Cultural Management - Humanities
Universidad Popular Autonoma Del Estado De Puebla
Puebla, Mexico 08.2020 - Current
Completed Credits Towards My Current Major - General Studies
Brigham Young University
Rexburg, Idaho 01.2013 - Current
Skills
Building rapport
Motivating students
Progress evaluations
Bilingual in English and Spanish
Organizational and time management skills
Lesson Planning
Building blocks of learning
Additional activities
As an additional activity and experience I participate as a Radio Host and assistant at the Official Radio program at the university. This includes monitoring the different participants during a sessions, as well as scheduling the upcoming programs and streaming on all platforms.
I am part of the edition team at the Promoting Institute of common good at the university. As a member of the edition team I am in charge of reviewing the many articles we have to publish and correct grammar and drafting. I was also in charge of editing some articles for the well known "Journal of Ethics and Economics".
Timeline
Waitress/Kitchen Assistant
Tacos Marianita
06.2023 - 08.2023
Camp Counselor
Camp Vega
05.2022 - 08.2023
Bachelor of Arts - Liberal Arts
City University of Seattle
07.2021 - Current
Bachelor of Humanities And Cultural Management - Humanities
Universidad Popular Autonoma Del Estado De Puebla
08.2020 - Current
English Tutor
Cambly, Inc
09.2019 - Current
Agent Representative
Teleperformance
06.2016 - 05.2020
Personal Assistant
Bas Nair, Inc
02.2015 - 04.2016
Completed Credits Towards My Current Major - General Studies
Brigham Young University
01.2013 - Current