Samantha Diaz-Duran
Fraser,MI
Summary
Volleyball coach with previous national level and college experience prepared to drive team success through strong coaching techniques and strategic game plans. Adept at developing players' skills and creating cohesive team dynamics. Reliable and adaptable, ensuring high standards in performance and collaboration.
My previous experience includes playing volleyball on a national level with Michigan elite for 4 years, along with 3 years of varsity in high school, and 1 year as a libero at Macomb community college.
Overview
11
11
years of professional experience
Work History
Head Volleyball Coach
Michigan Elite Volleyball Academy
Pontiac, MI
12.2019 - Current
- Developed training programs to enhance player skills and team performance.
- Led strategic planning for seasonal goals and competitive strategies.
- Mentored assistant coaches to improve coaching techniques and team dynamics.
- Analyzed game footage to identify strengths and areas for improvement.
- Fostered a positive team culture through effective communication and conflict resolution.
- Cultivated relationships with parents, players, and the community to promote program engagement.
- Coordinated summer camps for aspiring volleyball players, fostering interest in the sport among young talents.
Community Healthcare Worker/Outreach Specialist
Optum, UnitedHealth Group
Fraser, MI
09.2022 - 02.2025
- Improved patient satisfaction by providing compassionate and empathetic care.
- Enhanced patient recovery by implementing personalized care plans tailored to individual needs.
- Reduced hospital readmission rates through diligent monitoring and follow-up of discharged patients.
- Streamlined workflow for healthcare teams, ensuring timely delivery of services to patients.
- Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
- Conducted comprehensive needs assessments to identify gaps in services and develop tailored solutions for diverse populations.
- Facilitated workshops, trainings, and presentations to educate community members on available resources and services.
Pediatric Medical Assistant
Beaumont Health System
Royal Oak, MI
07.2017 - 08.2022
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
Nursing Assistant
Henry Ford Macomb Hospital
Clinton Township
03.2015 - 07.2017
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
Education
Certified Nursing Assistant - Nursing
Macomb Community College
Warren, MI05-2015
Skills
- Motivational leadership style
- Individual skill development
- Volleyball fundamentals
- Advanced coaching techniques
- Technical skill training
- Individualized coaching
- Injury Prevention Knowledge
- In-depth player analysis
- Special events planning
- Training exercises
Timeline
Community Healthcare Worker/Outreach Specialist
Optum, UnitedHealth Group
09.2022 - 02.2025
Head Volleyball Coach
Michigan Elite Volleyball Academy
12.2019 - Current
Pediatric Medical Assistant
Beaumont Health System
07.2017 - 08.2022
Nursing Assistant
Henry Ford Macomb Hospital
03.2015 - 07.2017
Certified Nursing Assistant - Nursing
Macomb Community College