Summary
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Diaz Elisea

Phoenix,AZ

Summary

Exceptional guest experiences. Strong communication skills, problem-solving abilities and commitment to customer satisfaction used to create positive and welcoming environments. Demonstrated talent for resolving concerns, handling high volume tasks and improving overall guest relations. Resourceful Guest Advocate known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and sales techniques. Excel in communication, empathy, and problem-solving to enhance guest satisfaction and loyalty. Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations. Dependable Dental Assistant Extern with hands-on experience in dental procedures, patient care and office management. Skilled in maintaining a sterile and safe clinical environment. Demonstrated strengths include strong communication skills, ability to adapt to new technologies and commitment to providing high-quality patient care. Previous work has positively impacted overall efficiency of dental operations and heightened levels of patient satisfaction. Determined dental assistant intern looking to build on skills and acquire new skills at a reputable dental office. Superb talents in sterilizing and maintaining dental equipment.

Work History

Guest Advocate

Taregt
Phoenix, AZ
02.2024 - 05.2024
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Assisted with returns, exchanges, and refunds in accordance with company policy.
  • Provided product knowledge to customers on the features and benefits of products.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained an organized workspace while stocking merchandise.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Verified age requirements for purchases of restricted items including tobacco, alcohol, lottery tickets.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Maintained cleanliness standards throughout the store area.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Dental Assisting

Uei College
Phoenix
10-2024

High School Diploma -

Alhambra High School
Phoenix, AZ
05-2022

Skills

  • Guest Relations
  • Stress Tolerance
  • Complaint Handling
  • Customer Service
  • Reservation Management
  • Data Entry
  • Flexible Schedule
  • Guest Orientation
  • Detail Oriented
  • Computer Skills
  • Communication and Interpersonal Skills
  • Instrument Sterilization
  • Chair-side support
  • Restorative Dentistry
  • Sterilization techniques
  • Appointment Scheduling
  • Strong writing and verbal skills
  • Treatment room setup
  • Patient Communication
  • Oral Hygiene Instruction

Languages

Spanish
Native/ Bilingual

Timeline

Guest Advocate

Taregt
02.2024 - 05.2024

Dental Assisting

Uei College

High School Diploma -

Alhambra High School
Samantha Diaz Elisea