Samantha DiPietro
Massapequa,NY
Summary
Quality Assurance professional with over 6 years of experience in the Digital media, Fin-tech, and iGaming sector. A reliable collaborator and individual contributor, effective in partnering with a broad range of teams; leveraging excellent communication skills to implement best practices across every QA use case. Proven record of accomplishments in developing test plans, test cases, and executing user-acceptance criteria.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Engineer
Simplebet
11.2022 - Current
- Effectively support Engineers, Product Managers and Designers in the execution of project goals and deliverables.
- Certify Gaming Laboratories International (GLI) compliance for online legal sports betting across the United States (US).
- Partner and provide insight to key internal/external stakeholders and support functions on technical weaknesses and defects, resulting in the timely implementation of mitigating strategies.
- Effectively communicate and coordinate with applicable US Regulators to successfully obtain legal sport betting licenses.
- Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives, while effectively following and adhering to applicable policies and procedures.
- Develop, implement and manage test plans and cases in TestRail in accordance with required Acceptance Criteria.
- Test iOS and Android Applications to validate optimal user experience, resulting in an increase in positive client feedback.
- Collaborate with Games Team in Sprint Planning, Grooming, Standups and Retrospectives within Agile workflows.
Quality Assurance Analyst II
Vimeo
09.2021 - 10.2022
- Collaborated with Engineers, Product Managers and Key Stakeholders to determine project goals and identify dependencies for OTT (over-the-top) Platforms.
- Contributed to daily standups, Sprint planning and retrospectives, leveraging Agile development methodology.
- Managed Monetization web checkouts, validating client access to receive payments; locally and globally.
- Wrote QA test strategies and plans, executed smoke, sanity and regression testing upon shipped functionalities.
- Created and executed test cases in TestRail to determine if Acceptance Criteria requirements have been met.
- Created documentation in Jira and Confluence to support effective cross training and knowledge transfers.
- Reported and triaged bugs/defects, resulting in minimal impact end-users and a seamless user experience.
- Utilized and investigated Stripe vendor related to monetization inquiries by OTT support staff and clientele.
Quality Assurance Analyst
Broadridge Financial Solutions
03.2020 - 09.2021
- Collaborated with Key Stakeholders on QA project scope and ensured target completion dates and requirements were met.
- Managed QA for clients' digital consumer documents and personalized microsites; verifying consistency and accuracy.
- Contributed to daily scrum standup calls by sharing project intake insights and provided status reports on deliverables.
- Created and executed test cases in Application Lifecycle Management (“ALM”), logging documentation in Confluence.
- Developed and implemented client facing templates for digital delivery (Email, SMS, microsites).
- Responsible for performing manual/functional testing for suite of products, testing system enhancements and reporting results.
Ad Product & Integrations Specialist (Consultant)
Cognizant Technology Solutions
09.2019 - 03.2020
- Managed client projects across digital sales ad portfolio (applied Agile/Jira methodology for end-to-end project completion).
- Appointed as Product Specialist in off-domain ad integrations for NBCUniversal, successfully liaised between internal and external stakeholders for planning, troubleshooting and integrating launch updates.
- Outlined and planned high-level scope statement with stakeholders and third-party vendors.
- Served as SME for ad sales in several internal consultancy committees for Broadcast Media clients (YouTube, Hulu and Sling).
Quality Assurance Engineer
Endeavor Streaming
12.2017 - 09.2019
- Led application deployments based on project timelines and end-to-end QA and User Acceptance Testing (UAT) processes.
- Managed QC of clients’ PC players, Android/iOS users and all OTT devices/apps.
- Performed regression testing and smoke/sanity checks for all updates and features.
- Executed bug triaging and troubleshooted workflows using Jira, Charles Proxy and .DevTools
- Developed and implemented a Standard Operating Procedure (SOP) for QA test cases, based on industry standards and best practices, resulting in improved. department efficiency.
Network Operations Center Technician
Endeavor Streaming
07.2015 - 12.2017
- Monitored and maintained technical operations support of Clients’ livestreaming for over 100+ linear channels.
- Performed analysis on live feed technical issues, utilizing encoders, demuxers and remote servers to identify cause.
- Addressed Clients’ technical support and inquiry requests (via phone and Kayako Fusion Ticket System) by troubleshooting, timely escalating to Tier 2 Support Team, when appropriate.
- Generated checklists and reports of daily sport highlight clips for management and client review.
- Archived and managed live event Video-on-Demand process via proprietary Content Management System.
Education
Associates - Arts
Palm Beach State College
2014
Skills
- Jira, Zenhub, Xray, TestRail, ALM
- Desktop Web, Mobile and OTT Devices
- DevTools, Charles Proxy, Browserstack
- Github, Postman, SQL/Postico
- FreeWheel, Stripe
- Confluence, Notion
- Front-end and Back-end Technology Analysis
- Agile Development Methodology
- Digital Integration Subject Matter Expert (SME)
- User Interface (UI), User Experience (UX), and Compatibility Testing
- Quality Assurance and Quality Control Standards
- Defect and Bug Tracking
- Scrum and Agile Proficiency
Certification
- ISTQB Certification
Timeline
Senior Quality Assurance Engineer
Simplebet
11.2022 - Current
Quality Assurance Analyst II
Vimeo
09.2021 - 10.2022
Quality Assurance Analyst
Broadridge Financial Solutions
03.2020 - 09.2021
Ad Product & Integrations Specialist (Consultant)
Cognizant Technology Solutions
09.2019 - 03.2020
Quality Assurance Engineer
Endeavor Streaming
12.2017 - 09.2019
Network Operations Center Technician
Endeavor Streaming
07.2015 - 12.2017
Associates - Arts
Palm Beach State College
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