Samantha DiPrima

• Collaborated with interdisciplinary teams in this level IV NICU to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Cared for various categories of critically ill infants (mechanical ventilation, post surgical procedures, hemodynamically unstable, etc.,)
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

• Provided direct patient care, stabilized patients and determined next course of action.
• Managed care from admission to discharge.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

• Managed care from admission to discharge.
• Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.

Managed 50+ individuals, responsible for scheduling, conducting performance evaluations, and maintaining excellent customer service ratings. Liaised with customers, management and customer service team to better understand customer needs and recommend appropriate solutions. Managed book keeping and has extensive knowledge of POS systems and data tracking.

Managed care from admission to discharge, including patient assessments, care planning, health educations, and discharge support in a critical care environment.

Provided stellar customer service to guests by ensuring timely attention and care to each party. Detected social cues and body language to ensure needs were met.