Samantha DiVincenzo
Havertown,PA
Summary
Motivated and hardworking college student at Widener University, pursuing a major in Accounting with a minor in Finance (Class of 2028). Experienced retail worker with a strong background in customer-facing roles, including server, usher, concessions worker, and retail associate. Known for thriving in fast-paced environments, strong communication skills, and a commitment to delivering excellent customer service. Eager to apply academic knowledge and hands-on experience to future career opportunities in accounting or finance.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Express
10.2024 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
Server
Truewood by Merrill
05.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Usher and Concessions
Regal Cinemas
07.2022 - 10.2022
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Contributed positively to audience engagement through proactive interaction with attendees before shows started.
Education
No Degree - Accounting Major And Finance Minor
Widener University
Chester, PA05-2028
Skills
- Teamwork
- Guest engagement
- Problem-solving
- Customer assistance
- Cash handling
- Product knowledge
- Patience and composure
- Professional appearance
- Stocking and receiving
- Strong work ethic
- Exceptional customer service
- Working under pressure
Timeline
Retail Sales Associate
Express
10.2024 - Current
Server
Truewood by Merrill
05.2023 - 10.2024
Usher and Concessions
Regal Cinemas
07.2022 - 10.2022
No Degree - Accounting Major And Finance Minor
Widener University
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