Samantha Dobson
Corinth,TX
Summary
Dedicated and multi-developed Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu memorization of both food and drink recipes. Prideful in service and facilitating the most amazing experience from the first customer in and the last out.
Overview
6
6
years of professional experience
Work History
Bartender
The Dive Bar And Restaurant
09.2021 - 03.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Employee money management, credit card batching and drawer balancing
- Advanced training and trainer in Up sales for new promos and events
- Reservations management for larger parties of 15 +
- Extensive Beverage Preparation | Cocktails, Mocktails | Managed Bar restocks and inventory | Upkeep of bar equipment in facilitated areas
Bartender Shift Manager
Outback Steakhouse
04.2018 - 09.2021
- Enhanced team productivity by delegating tasks and overseeing workflow in fast-paced environment.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring high-quality experience for all guests.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Reduced wait times on average by 10-15 minutes for customers by optimizing bartender shifts during high-traffic periods.
Education
Some College (No Degree) - Business Administration And Management
University of Southern Mississippi
Hattiesburg, MSHigh School Diploma -
Wilkinson County High School
Woodville, MS2018
Skills
- Well versed in upholding all Health Code Compliance regulation standards
- Excellent and time efficient food running
- Top notch problem-solving involving customer service
- TABC/ Food Handler's Certified
- Expert usage in all the following Aloha, Toast, and POSI systems
- Service-oriented mindset
- Strong multitasking abilities in influx customer hours
- Memory retention
- Time Management
- Professionalism
Timeline
Bartender
The Dive Bar And Restaurant
09.2021 - 03.2024
Bartender Shift Manager
Outback Steakhouse
04.2018 - 09.2021
Some College (No Degree) - Business Administration And Management
University of Southern Mississippi
High School Diploma -
Wilkinson County High School
Similar Profiles
Khai OuthavongKhai Outhavong
Restaurant Busser at Dive Bar And RestaurantRestaurant Busser at Dive Bar And Restaurant
Devon YanoskoDevon Yanosko
Cook at Cenci's Pizzeria & BarCook at Cenci's Pizzeria & Bar
Steven PumacureSteven Pumacure
Restaurant Waiter at Taco Dive BarRestaurant Waiter at Taco Dive Bar