Samantha Donadio
Patchogue,NY
Summary
Experienced community rehabilitation specialist with a strong foundation in providing effective support to individuals with diverse needs and contributing to their overall well-being. Demonstrates exceptional interpersonal and problem-solving skills, ensuring successful outcomes in challenging situations. Adept at building rapport and fostering positive relationships with clients, families and colleagues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Rehabilitation Worker
AIM Services Inc.
02.2022 - Current
- Provides direct services that support participants in a least restrictive manner
- Teach, assist, and motivated participants in identifying activities that work on their individuals service plan
- Responsible for ensuring the safety and growth of independent living, and community integration of these participants
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Community Rehabilitation Worker
Halo Network Inc.
02.2020 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
Community Rehabilitation Worker
Independent Support Services
12.2018 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
Customer Service/ Sales Associate/ Head Cashier
The Home Depot
03.2015 - 03.2022
- Taking care of customers, checking them out and making returns, handling money, pulling orders for customers, supervising the front end
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Volunteer
Almost Home
06.2019 - 06.2021
- Cared for animals by feeding and taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Promoted positive relationships between shelter animals and visitors by supervising interactions in designated areas to foster potential adoptions.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Assisted with adoption process by providing information about animals to potential adopters.
Community Rehabilitation Worker - Volunteer
Dominique Thorngren
02.2014 - 02.2021
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
Manager
Bagel Patch
01.2012 - 07.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Cashier
Shoprite
07.2013 - 07.2014
- Performed cash, card, and check transactions to complete customer purchases.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ12.2024
Associate of Arts - Psychology
Suffolk County Community College
Selden, NY01.2019
High School Diploma -
Patchogue Medford High School
Patchogue, NY01.2013
Skills
- Teamwork and Collaboration
- Quick Learner
- Computer Skills
- Customer Service
- Patience and Empathy
- Time management skills
- Friendly, Positive Attitude
- Complex Problem-Solving
Certification
- Seizure recognition and First Aid Certification
- First Aid and CPR Certification
- Self Advocacy-Self Determination
- Person-Centered Planning - Introduction & Advanced
- Broker Training Institute (BTI) Module 1-4
- Developing a Self-Direction Budget
Volunteer Experience
- Dominique Thorngren, 02/14, 12/21, Community Habilitation, Developing learning skills, Teaching life skills
- Almost Home, 06/19, 12/21, Animal Shelter Helper, Walking dogs, Cleaning the shelter, Feeding the animals
References
Available upon request
Timeline
Community Rehabilitation Worker
AIM Services Inc.
02.2022 - Current
Community Rehabilitation Worker
Halo Network Inc.
02.2020 - Current
Volunteer
Almost Home
06.2019 - 06.2021
Community Rehabilitation Worker
Independent Support Services
12.2018 - Current
Customer Service/ Sales Associate/ Head Cashier
The Home Depot
03.2015 - 03.2022
Community Rehabilitation Worker - Volunteer
Dominique Thorngren
02.2014 - 02.2021
Cashier
Shoprite
07.2013 - 07.2014
Manager
Bagel Patch
01.2012 - 07.2014
- Seizure recognition and First Aid Certification
- First Aid and CPR Certification
- Self Advocacy-Self Determination
- Person-Centered Planning - Introduction & Advanced
- Broker Training Institute (BTI) Module 1-4
- Developing a Self-Direction Budget
Bachelor of Science - Psychology
Grand Canyon University
Associate of Arts - Psychology
Suffolk County Community College
High School Diploma -
Patchogue Medford High School
Similar Profiles
Brei TravalenaBrei Travalena
Community Habiliation Specialist at AIM Services Inc.Community Habiliation Specialist at AIM Services Inc.
Kristen AbrahamKristen Abraham
Assistant Director of Residential Services at Aim Services Inc.Assistant Director of Residential Services at Aim Services Inc.
Michael TerryMichael Terry
Self-Direction Staff at AIM Services Inc.Self-Direction Staff at AIM Services Inc.