Samantha Dove

Work History

South Main Baptist Church

05.2022 - Current

Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Developed and updated spreadsheets and databases to track, analyze, and report on congregation.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed filing system, entered data and completed other clerical tasks.
Liaised between congregation and ministers and maintained effective lines of communication.

South Main Baptist Church

06.2021 - Current

Directed preschool, toddler and infant services to provide comprehensive family support.
Analyzed revenue and program cost data to determine budget priorities and develop working budget.
Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Trained volunteers and staff in care of children and facility procedures.
Prepared, coordinated and distributed information about yearly schedule of activities and classes.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Developed strong communication and organizational skills through working on group projects.
Learned and adapted quickly to new technology and software applications.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Child Evangelism Fellowship Of South Carolina

10.2018 - 08.2021

Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Updated spreadsheets and databases to track, analyze, and report on performance and incoming donations.
Consulted with leadership to identify processes requiring improvement to support growth and success.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Recorded expenses and maintained accounting records.
Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Created working budget.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Offered technical support and troubleshot issues to enhance office productivity.
Processed customer orders accurately and within agreed timeframes to meet service standards.