Samantha Duarte
Chicago Heights,IL
Summary
Dynamic and adaptable individual with a diverse background in manufacturing and customer service. Recognized for strong teamwork and communication skills, contributing to operational efficiency and customer satisfaction. Ready to leverage expertise to support safety and quality initiatives.
Overview
2
2
Languages
25
25
years of professional experience
Work History
Packer Associate
Sunny Sky Products
Tinley Park, Illinois
09.2025 - 08.2026
- Operated packaging machinery to maintain production flow and quality standards.
- Inspected items for quality assurance before packing and sealing.
- Maintained cleanliness and organization of the packing area to ensure safety.
- Collaborated with team members to meet daily packing targets and deadlines.
- Followed safety protocols while handling materials and operating equipment.
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Operated scales to weigh products accurately.
- Measured and weighed products to ensure accuracy before packaging.
Machine Operator
Ed Miniat Inc.
South Holland, Illinois
09.2021 - 04.2024
- Operated production machinery to ensure efficient workflow and product quality.
- Monitored equipment performance and performed routine maintenance tasks.
- Adhered to safety protocols while handling materials and operating machines.
- Collaborated with team members to streamline production processes, minimizing downtime and enhancing workflow.
- Documented production data to support tracking and ensure compliance with quality standards.
- Conducted quality checks on products to maintain standards and specifications.
- Adjusted machine settings to achieve precise operation, contributing to overall product quality during production runs. to complete tasks accurately.
- Monitor the feed and speed of machines during the machining process.
- Record production information such as quantities produced and materials used on daily logs.
- Collaborated with other departments to ensure successful project completion.
Kitchen Staff Member
Speedway Gas Station
Frankfort, Illinois
07.2020 - 08.2021
- Prepared food items according to safety and health standards.
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Operated cooking equipment, ensuring proper usage and safety protocols.
- Stocked supplies and ingredients to meet daily service needs.
- Assisted team members in food preparation and assembly tasks.
- Collaborated with coworkers to ensure efficient service during peak hours.
- Monitored food quality and freshness, discarding expired items promptly.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
General Laborer
Ed Miniat Inc.
South Holland, Illinois
09.2015 - 08.2019
- Constructed packaging boxes to protect products during shipment
- Packed products into boxes for shipment
- place bags of meat onto racks
- weigh and pack product
- Adjusted positions on production lines to maintain workflow efficiency
- Supported operations by assisting in multiple departments as needed
Cashier/Host/Server
Bakers Square Restaurant & Bakery
Homewood, Illinois
07.2004 - 08.2008
- Processed customer transactions efficiently and accurately at a busy dining establishment.
- Handled cash, credit, and gift card payments securely and responsibly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured cleanliness and organization of cashier station during peak hours to facilitate efficient transactions.
- Assisted customers with menu selections and special requests.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery for customers.
- Trained new cashiers on procedures, systems, and customer service standards.
- Coordinated with front-end staff to enhance customer service experience. with front-end staff to assist customers.
Commercial Cleaner
First National Bank
Chicago Heights, Illinois
10.2002 - 04.2004
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Operated cleaning equipment, including vacuums and floor scrubbers.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Collected trash from floors within hallways, bathrooms and work areas.
- Dusted furniture and surfaces in commercial spaces to maintain cleanliness.
- Replenished supply of hand soap, paper towels, and other consumables.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Kept records of hours worked, supplies used, and tasks completed each day.
Women's Locker Room Attendant
Olympia Fields Country Club
Olympia Fields, Illinois
06.2002 - 08.2002
- Provided high-quality customer service to enhance member experience.
- Maintained cleanliness and organization of women's locker room facilities.
- Assisted members with personal items and locker assignments.
- Ensured safety and sanitation standards were consistently upheld in facilities.
- Collaborated with staff to ensure smooth operations during peak hours.
- Assisted in maintaining inventory of towels, toiletries, and other essentials.
- Welcomed members and guests at facility entrance
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Cleaning Assistant
White Mountain Golf Course
Tinley Park, Illinois
06.2001 - 08.2001
- Ensured cleanliness of golf course facilities and surrounding areas for optimal guest experience.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Cleaned exterior spaces including sidewalks, patios, and entryways to create a welcoming environment.
- Restocked bathroom and breakroom supplies to guarantee availability for staff and guests.
- Cleaned golf balls using an automated washing machine to ensure their quality and playability.
Education
High School Diploma -
Bloom High School
Chicago Heights, IL05-2004
Skills
- Packaging
- Food safety standards
- Sanitation practices
- Attention to detail
- Product handling
- Meal assembly
- Pallet jack operation
- Warehouse Experience
- Manufacturing
- Workflow optimization
- Customer service
- Communication skills
- Task prioritization
- teamwork
Languages
English
Professional
Spanish
Limited
Timeline
Packer Associate
Sunny Sky Products
09.2025 - 08.2026
Machine Operator
Ed Miniat Inc.
09.2021 - 04.2024
Kitchen Staff Member
Speedway Gas Station
07.2020 - 08.2021
General Laborer
Ed Miniat Inc.
09.2015 - 08.2019
Cashier/Host/Server
Bakers Square Restaurant & Bakery
07.2004 - 08.2008
Commercial Cleaner
First National Bank
10.2002 - 04.2004
Women's Locker Room Attendant
Olympia Fields Country Club
06.2002 - 08.2002
Cleaning Assistant
White Mountain Golf Course
06.2001 - 08.2001
High School Diploma -
Bloom High School