Samantha Dubos

• Led workshops focused on developing healthy coping strategies for managing stress.
• Provided individual and group counseling to clients struggling with mental health issues.
• Developed therapeutic relationships with clients and their families to ensure effective communication.
• Assisted in crisis intervention when needed to provide immediate support for clients in distress.
• Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
• Maintained detailed records of client progress in accordance with HIPAA regulations.
• Tracked client movement on and off unit by documenting times and destinations of clients.
• Assisted clients with identifying feelings and behaviors by asking open-ended questions.
• Conferred with clients to discuss treatment options and therapy goals.

• · The ability to communicate well with patients, their families, and colleagues. This includes sharing ideas, giving instructions, and offering support.
• · The ability to collect and analyze data to monitor progress, identify trends, and make decisions. You should be able to use various data collection methods, such as event recording, interval recording, and duration recording.
• The ability to be patient with patients and their families.
• The ability to connect with patients and build strong relationships with them.
• The ability to keep accurate and detailed patient records.
• The ability to assist patients with disorders that prevent them from functioning on their own.
• The ability to manage multiple tasks simultaneously.
• · The ability to input patient information into computers and use scheduling software.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.

• Stocked, labeled, and inventoried medication to keep accurate records.

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

• Counted and labeled prescriptions with correct item and quantity.

• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.