Samantha DuPont
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Investigative Service Officer
Orange County Sheriff’s Office
01.2022 - Current
- Streamline onboarding processes and develop comprehensive training guides, enhancing efficiency and knowledge retention for new Investigative Service Officers.
- Manage multiple time-sensitive tasks efficiently, meeting deadlines while handling personal caseloads and maintaining confidentiality standards.
- Evaluate new-hire performance regularly, providing constructive feedback and coaching as needed.
- Assist in developing and putting into practice innovative unit procedures.
- Maintain detailed logs of daily task statistics for performance tracking.
- Foster strong partnerships with Harbor House and the Department of Children and Families, ensuring comprehensive victim support and well-being through seamless inter-agency cooperation.
- Meticulously document case details, maintaining accurate records and reports to support legal proceedings and facilitate effective case management.
Emergency Communications Specialist II
Orange County Sheriff’s Office
11.2018 - 01.2022
- Participated in ongoing training and development programs to stay current with industry best practices and emerging technologies.
- Developed proficiency in various computer-aided dispatch systems, allowing for rapid adaptation to new technology platforms as needed.
- Improved interdepartmental relationships by fostering open lines of communication between dispatchers and emergency responders.
- Maintained accurate records of all emergency calls, ensuring thorough documentation for future reference and analysis.
- Regularly monitored equipment functionality, identifying issues early to prevent potential downtime or miscommunication.
- Coordinated response efforts during large-scale incidents, working closely with partner agencies to share critical information quickly and accurately.
Brand Specialist for Estée Lauder
Radial Company
05.2014 - 11.2018
- Mentored junior team members to foster professional growth within organization.
- Cultivated strong relationships with internal teams and external partners driving cohesive brand strategies.
- Resolved customer complaints, provided coaching, and delivered additional training as needed.
- Analyzed customer feedback trends, identifying areas for improvement and implementing targeted solutions to enhance brand perception.
Education
High School Diploma -
Satellite High School
Associate of Arts -
Eastern Florida State College
Associate of Science -
Seminole State College of Florida
01-2026
Skills
- Written and verbal communication
- Problem-solving abilities
- Documentation skills
- Conflict Resolution
- Professionalism
- Schedule development
- Adaptability
- Time management abilities
- Training and mentoring
Certification
- CJIS Limited Access
- Florida State Notary
- Florida Public Safety Telecommunicator
- Communication Training Officer
- AXON Capture Citizen Training
- LEVO
Timeline
Investigative Service Officer
Orange County Sheriff’s Office
01.2022 - Current
Emergency Communications Specialist II
Orange County Sheriff’s Office
11.2018 - 01.2022
Brand Specialist for Estée Lauder
Radial Company
05.2014 - 11.2018
High School Diploma -
Satellite High School
Associate of Arts -
Eastern Florida State College
Associate of Science -
Seminole State College of Florida
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