Summary
Overview
Work History
Education
Skills
Working
Timeline
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Samantha Earl

Kaysville,UT

Summary

Proven team player with a track record of enhancing customer satisfaction at McDonald's through exceptional customer service and efficient problem-solving. Skilled in multitasking and maintaining high safety standards, demonstrating self-discipline and integrity. Adept at driving results and improving service quality, showcasing a commitment to excellence and a flexible approach to work challenges. Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

3
3
years of professional experience

Work History

Crew Member

Mcdonalds
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.

General Merchandise

Target
05.2024 - 07.2024
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.

Crew Member

Mcdonalds
04.2021 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Personal Assistant

Robert
01.2023 - 03.2023
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Used discretion when handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.

Education

High School Diploma -

Two Rivers Highschool
Ogden, UT
06.2023

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-Solving

Clear Communication

Customer Engagment

Self-discipline

Integrity and Honesty

Safety awareness

Flexible Schedule

Initiative and Self-Motivation

Valid Driver's License

Working

I love making money and connecting with customers. Also love when I can go further with my career after achieving so many things.

Timeline

Crew Member

Mcdonalds
08.2024 - Current

General Merchandise

Target
05.2024 - 07.2024

Personal Assistant

Robert
01.2023 - 03.2023

Crew Member

Mcdonalds
04.2021 - 11.2023

High School Diploma -

Two Rivers Highschool

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Samantha Earl