Samantha Edgerton

Work History

President, Graduate and Professional Student Assoc

Washington State University

Pullman, United States

05.2022 - Current

Represents and promotes interests of graduate and professional students and advocates GPSA's goals, programming, and legislative agenda.
Represents GPSA to Washington State University and external organizations, including local, statewide, and federal levels of government.
Oversees management of higher education administration relations and communications with university executives.
Manages appointment, orientation, supervision, and reporting of members serving as members of GPSA Executive Board, university-wide committees, and external governing, advocacy, and advisory bodies.
Leads development of GPSA's multi-year strategic plan.
In conjunction with GPSA Vice President, works on developing, monitoring, and reporting development, monitoring, and reporting of annual $526,000+ annual budget for the association.
Authorizes corporate spending and ensures accounting and financial management of the organization complies with the organization's bylaws and policies.
Conducts multiple training seminars on GPSA job duties and budget management.
It developed and implemented strategic, comprehensive Diversity, Equity, and Inclusion strategy and objectives for GPSA.

Graduate Researcher

Washington State University

Pullman, WA

06.2019 - 08.2022

Conducted document review, organization, and quality control of data acquisition to draw relevant conclusions and direct research activities for roughly 250 historical biographies.
Worked as a member of an integrated project team in a highly collaborative work environment focused on enhancing the digital memory of nearly 250 former Washington State College students who died during World War II.
Presented project and research results to donors, university administration, and the public about the project and research results.
Worked within tight deadlines and a fast-paced atmosphere to complete 15-20 biographies per 10-week period.

History Instructor/Graduate Teaching Assistant

Washington State University

Pullman, United States

08.2017 - 05.2022

Prepared various classroom activities and assessment methods to promote retention of study materials.
Delivered prepared lesson plans using instructional materials and tools.
Employed appropriate teaching methods to cater to the individual educational needs of each student.
Attended professional development seminars and workshops to maintain expertise in Modern United States History.
Provided advice and guidance to students needing morale-boosting and academic advising.
Taught WSU's Core required history class, the Roots of Contemporary Issues, to 35 to 70 students in a classroom setting.
Acted ethically and professionally when conversing with students and delivering lectures to be a positive role model for students of all backgrounds.
Initiated, facilitated, and moderated classroom discussions to keep students engaged and monitor group progress.
Attended professional advancement seminars and symposiums.
Compiled, administered, and graded examinations to assess student progress and provide feedback on learning objectives.
Served on graduate organization committees dealing with institutional policies, departmental matters, and academic issues.
Worked with associates and department leaders to coordinate best instruction practices.

Vice President, GPSA

Washington State University

Pullman, United States

05.2020 - 05.2021

Chaired all meetings of GPSA Senate during the academic year; created and distributed Senate agenda and Senate meeting minutes.
Planned and scheduled guest speakers and GPSA events.
Organized and executed a new senator orientation session for 50+ GPSA senators and a 10-person Executive Board.
Chair of Budget Committee and provided oversight of $500k + GPSA budget.
Maintained a set of finance procedures in accordance with financial policies of GPSA, Student and Activities Committee, and Office of Student Involvement.
Regularly informed GPSA of budget status and provided evaluations of the budgetary impact of funding requests.
Maintained GPSA financial records and oversaw the recording of the financial allocations for the year.
Prepared the budget for the next academic year and presented it for approval to the Student and Activities Committee.
I created and conducted funding request training for all Registered Student Organizations.

History Grader

Texas OnRamps, The University Of Texas At Austin

Austin, TX

09.2019 - 05.2021

Graded materials based on a checklist of quality standards for approximately 35 students per semester.
Graded all online submitted work for Texas high school students working in the University of Texas OnRamps history program.
Attended online training sessions three times per semester.

Contractor (Benefits Specialist)

Volt Workforce Solutions

Portland, OR

09.2014 - 02.2017

Managed caseload of 12 reviews per month of Long Term Disability (LTD), Short Term Disability (STD), Life Waiver of Premium, and Life Benefits adverse claims decisions.
Investigated contract provisions and application of ERISA review language and coordinated legal reviews as part of the independent review process of contested claims.
Managed caseload of 200+ stable LTD claims.

Manager, Disability Benefits

Standard Insurance Company

Portland, OR

09.1996 - 09.2014

Provided appropriate containment of the company’s liabilities by managing section personnel and activities to execute medical and vocational investigations and disability management strategies and techniques.
Promoted effective working relationships and coordination with National Accounts, Underwriting, and other operating units to install, service, and retain existing accounts and contribute to the sale of new accounts.
Over ten years of leadership experience in LTD and STD claims.
Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
We maximized performance by monitoring daily activities and mentoring team members.
Delivered feedback to decision-makers regarding employee performance and training needs.
Prepared and recommended long-range plans for the development of department personnel.
Provided consistent mentorship as a Senior Disability Benefits Analyst and Manager, with a successful track record of mentees promoting to higher-level positions.
Evaluated report data to proactively adjust and enhance operations.
Cross-trained existing employees to maximize team agility and performance.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
Compiled data highlighting key metrics to report information, determine trends, and identify methods for improving claim administration results.
Applied customer feedback to develop process improvements and support long-term business needs.
I onboarded new employees with training and new hire documentation.
Applied fundamental liability concepts, practices, and procedures of state or federal laws and requirements.
Responded to telephone and written inquiries from clients, insurance carriers, claimants, attorneys, and medical and vocational providers within statutory requirements.
Identified and forwarded claims to specialized internal and external resources in areas such as medical review, investigations, tender of claim, claim subrogation, or physical damage experts.
Evaluated, investigated, and negotiated settlements on new and pending claims to determine liability.
Examined claims forms and other records to determine insurance coverage.
Review insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Reviewed and analyzed suspicious and potentially fraudulent insurance claims.

Summary

Overview

Work History

President, Graduate and Professional Student Assoc

Graduate Researcher

History Instructor/Graduate Teaching Assistant

Vice President, GPSA

History Grader

Contractor (Benefits Specialist)

Manager, Disability Benefits

Education

Ph.D. - Modern U.S. History

Master of Arts - History - Modern U.S.

Bachelor of Arts - History With A Minor in Women Studies

Associate of Arts - General Education Transfer

Skills

Affiliations

Timeline

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