Samantha Elmore
Centerville,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
25
25
years of professional experience
Work History
District PEIMS Coordinator
Centerville ISD
Centerville , TX
11.2023 - Current
- Provided technical support to staff members regarding software applications and hardware systems.
- Drafted reports summarizing progress on various projects for upper-level management review.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Reviewed and entered student data into the PEIMS system to ensure accuracy of records.
- Prepared and maintained various reports related to student information in accordance with state regulations.
- Generated monthly enrollment reports and other documents for district personnel.
- Verified accuracy of student data by comparing information against existing records and reports.
- Performed troubleshooting on the PEIMS system to resolve technical issues as needed.
- Provided support to other departments regarding PEIMS-related questions or concerns.
- Coordinated with school administrators to ensure timely submission of accurate data updates into the PEIMS system.
- Audited existing records for completeness and accuracy prior to entering them into the database.
- Interpreted applicable laws, rules, regulations, policies, and procedures related to PEIMS data collection and management.
- Collaborated with other departments when preparing reports that incorporated multiple sets of data from different sources.
- Researched and prepared reports required by management or governmental agencies.
Veterinary Technician
Buffalo Animal Hospital
Buffalo, TX
01.2023 - Current
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Collected samples of bodily fluids to analyze for parasites or other diseases.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Dispensed prescription medications upon request from veterinarians.
Teachers Aide
Centerville ISD
Centerville, TX
08.2021 - 05.2024
- Assisted teachers in preparing materials for instruction and classroom activities.
- Provided support to students by monitoring their progress, answering questions, and helping with assignments.
- Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
- Organized classrooms and maintained supplies inventory.
- Supervised student activities during recess, lunchtime, and other breaks.
- Conducted one-on-one tutoring sessions with struggling students.
- Helped maintain a safe learning environment for all students.
Substitute Teacher
Centerville ISD
Centerville, TX
08.2020 - 05.2021
- Provided instruction and guidance to students in the absence of a regular teacher.
- Implemented school policies and procedures in the classroom.
- Maintained accurate records of student performance, attendance, and behavior.
- Encouraged positive behavior among students through effective communication techniques.
Office Aid
Children's Health Center
Columbus, MS
11.2018 - 04.2020
- Answered and directed incoming calls to appropriate personnel.
- Provided support to office staff by performing general clerical duties such as filing, photocopying, scanning and faxing documents.
- Organized and maintained files, both paper and electronic.
- Created labels, envelopes and packages for mailing purposes.
- Greeted visitors in a professional manner, providing them with assistance as needed.
- Performed data entry tasks accurately and efficiently utilizing various software programs.
- Scheduled appointments with clients or vendors using Outlook calendar system.
- Maintained records of customer accounts in an organized fashion according to established procedures.
Veterinary Practice Manager
Trinity Animal Hospital
Trinity, TX
11.2017 - 12.2018
- Ensured compliance with all relevant regulations and standards for the veterinary practice.
- Monitored staff performance, providing coaching and feedback as needed.
- Maintained inventory of medical supplies and equipment, placing orders when necessary.
- Scheduled appointments for clients and managed patient records in accordance with applicable laws and regulations.
- Provided training to new employees on proper office procedures and customer service techniques.
- Resolved customer complaints in a timely manner while striving to maintain positive relationships with clients.
- Oversaw daily operations of front desk staff members including scheduling shifts and assigning duties.
Veterinary Technician
Animal Medical Center
Columbus, Mississippi
04.2011 - 11.2017
- Surgical Technician-pre and post operation
- Scheduled appointments
- Answered phones, in a friendly manner
- Posted invoices and ran the cash register/credit card machine
- Assisted the Dr during appointments
- Dispensed medications
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Ordered supplies needed for the practice such as medications or medical instruments.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Instructed staff members on proper handling techniques of animals during examinations or treatments.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Dispensed prescription medications upon request from veterinarians.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
Head Technician
Buffalo Animal Hospital
Buffalo, Texas
07.2007 - 02.2011
- Surgial Technician-pre and post operations
- Assisted the Dr with appointments
- Answered the phones in a friendly manner
- Greeted clients professionally and courteously
- Ran the cash register and credit card machine
- Preformed all Secretarial duties (filing and data entry)
- Dispensed medications
- Monitored the performance of various systems and equipment, identified problems, and proposed solutions.
- Assisted veterinarians in performing physical examinations, diagnostic tests, and surgical procedures on animals.
- Monitored vital signs of anesthetized animals during surgery and recovery.
- Maintained medical records of all animal patients including patient histories, laboratory results, radiographs and other test results.
- Performed dental cleanings under supervision of a veterinarian utilizing appropriate equipment such as high speed drills and ultrasonic scalers.
- Operated radiographic equipment to produce quality images used by veterinarians to diagnose diseases or injuries of animals.
- Processed laboratory specimens using various testing methods including fecal flotations, urinalyses, skin scrapings.
- Trained new employees in department protocols and operations related to veterinary medicine practices.
- Oversaw daily activities within assigned departments ensuring efficient workflow while maintaining standards of quality care for all patients.
- Evaluated patient progress following treatment plans; reported observations regarding response to treatments back to attending veterinarian.
- Managed a team of technicians in their daily tasks, including training and scheduling.
Practice Manager
Rafter J Veterinary Services
Madisonville, Texas
04.2000 - 07.2007
- Ran the office with efficency, courteously and professionally
- Maintained an effective staff development program
- Kept up with the drug log
- Professionally continued client/Dr relationships
- Dispensed medications
- Ensured compliance with all relevant regulations and standards for the veterinary practice.
- Developed and implemented policies, procedures, and protocols to ensure optimal operations.
- Monitored staff performance, providing coaching and feedback as needed.
- Managed financial aspects of the practice including budgeting, forecasting, and accounts receivable and payable.
- Maintained inventory of medical supplies and equipment, placing orders when necessary.
- Scheduled appointments for clients and managed patient records in accordance with applicable laws and regulations.
- Performed administrative tasks such as payroll processing, billing activities, record keeping, customer service inquiries.
- Recruited new personnel to fill vacant positions within the practice.
- Resolved customer complaints in a timely manner while striving to maintain positive relationships with clients.
- Implemented strategies for improving overall efficiency within the practice.
- Oversaw daily operations of front desk staff members including scheduling shifts and assigning duties.
- Assisted veterinarians in providing quality medical care by maintaining an orderly environment within the clinic.
- Attended conferences or seminars related to veterinary medicine in order to stay up-to-date on current trends in the field.
- Explained policies, procedures and services to patients.
Education
Certification In Veterinary Assistance -
Texas A&M Certification Program
Buffalo, Texas04.2008
Diploma -
Centerville High School
Centerville, Texas05.1996
General Studies
Sam Houston State University
Huntsville, TexasSkills
- Answer Phones professionally and courteously
- MS Office
- Writing Requirements
- Permit applications
- Point of Contact
- Strategic Planning
- Relationship Building
- Have experience with Quickbooks
- Has general knowledge of all office equipment
- Data Entry
- Document Management
- Staff Management
- Scheduling expertise
- Medical Billing
- Scheduling and calendar management
- Patient Registration
- Medical Terminology
- Administrative Leadership
- Recordkeeping
- Database Management
Timeline
District PEIMS Coordinator
Centerville ISD
11.2023 - Current
Veterinary Technician
Buffalo Animal Hospital
01.2023 - Current
Teachers Aide
Centerville ISD
08.2021 - 05.2024
Substitute Teacher
Centerville ISD
08.2020 - 05.2021
Office Aid
Children's Health Center
11.2018 - 04.2020
Veterinary Practice Manager
Trinity Animal Hospital
11.2017 - 12.2018
Veterinary Technician
Animal Medical Center
04.2011 - 11.2017
Head Technician
Buffalo Animal Hospital
07.2007 - 02.2011
Practice Manager
Rafter J Veterinary Services
04.2000 - 07.2007
Certification In Veterinary Assistance -
Texas A&M Certification Program
Diploma -
Centerville High School
General Studies
Sam Houston State University
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