Samantha Emerson
Summary
Detail-oriented research professional skilled in communication and data synthesis. Proven ability to engage diverse audiences and deliver actionable insights through presentations. Results-driven professional with expertise in participant recruitment, data analysis, and cross-cultural communication. Proven ability to synthesize research findings into actionable insights, enhancing understanding of consumer behavior across diverse audiences.
Overview
7
7
years of professional experience
Work History
Research Study Lead
Arizona State University
Tempe
05.2025 - 06.2025
- Led participant recruitment efforts across London, Dublin, and Edinburgh, leveraging in-person outreach and digital engagement strategies to increase study participation and data collection
- Conducted interviews and audience research, utilizing strong communication and relationship-building skills to gather qualitative insights from diverse participant groups
- Designed surveys and analyzed qualitative data to identify cross-cultural communication trends and consumer behavior patterns between European and American audiences
- Synthesized research findings into a comprehensive paper and formal presentation, delivering actionable insights on differences in emoji use, interpretation, and digital communication styles
Sea Lion Exhibit Volunteer
Wildlife World Zoo & Aquarium
Litchfield Park
05.2024 - 08.2024
- Engaged diverse audiences by delivering educational presentations during live sea lion shows, enhancing understanding of marine life.
- Supported animal care and training while ensuring daily exhibit operations met high safety and professionalism standards.
- Collaborated with trainers and exhibit staff to enhance guest experiences and promote public engagement through effective outreach initiatives.
Waitress/Restaurant Hostess
First Watch Daytime Cafe
Avondale
06.2022 - 09.2022
- Cultivated customer relationships through personalized service, enhancing experiences and fostering loyalty
- Guided purchasing decisions by recommending menu items and specials tailored to customer preferences
- Addressed customer concerns with professionalism and efficiency, ensuring satisfaction in a fast-paced environment
- Managed multiple priorities while collaborating with team members to deliver consistent service and exceed customer expectations
Relief Assistant Manager
QuikTrip
Phoenix
06.2020 - 12.2021
- Supervised store operations during assigned shifts, ensuring compliance with company policies, procedures, and service standards
- Delivered excellent customer service by resolving customer concerns, maintaining a positive shopping experience, and supporting sales goals
- Manage merchandising, inventory, and store appearance by stocking products, maintaining cleanliness, and ensuring displays meet company standards
- Support and lead store employees by providing direction, assisting with daily operations, and helping the team meet performance expectations
- Supported store operations by working day, evening, and overnight shifts.
Stage Manager/Actress
Westview High School Theatre
Avondale
09.2018 - 05.2021
- Coordinated rehearsals, schedules, and production logistics, resulting in seamless and timely execution of performances and events
- Collaborated with directors, cast, and crew to effectively manage multiple projects in a fast-paced, deadline-driven environment
- Developed strong public speaking, presentation, and audience engagement skills through live performances and theatrical productions
- Led problem-solving during rehearsals and performances, swiftly adapting to changing circumstances while preserving production quality
National Honor Society Member
Westview High School
Avondale
08.2018 - 05.2021
- Planned and promoted large-scale events, such as Arizona's Hot Chocolate Race, enhancing community involvement and visibility
- Developed promotional materials and marketing campaigns with team members for events including spirit weeks, fundraisers, and community service projects
- Promoted school-wide events and community initiatives through outreach efforts, increasing participation and student engagement
Education
Bachelor of Science - Communications
Arizona State University
Tempe, AZ05-2026
Skills
Market Research & Survey Design
- Research design, survey development, questionnaire creation, participant recruitment, audience insights, Google Forms, Qualtrics
Data Analysis & Reporting
- Microsoft Excel, quantitative and qualitative analysis, descriptive statistics, t-tests, ANOVA, correlation analysis, data interpretation, research reporting
Communication & Content Development
- Academic and professional writing, presentation development, research synthesis, storytelling, persuasive communication
Public Speaking & Audience Engagement
- Public presentations, stakeholder communication, live event speaking, educational outreach, virtual presentations (Zoom)
Cross-Cultural Communication
- International research experience, audience analysis, cultural awareness, global communication strategies, relationship building
Interpersonal & Relationship Management
- Active listening, customer engagement, trust building, networking, collaboration, conflict resolution, team leadership
Marketing & Event Promotion
- Community outreach, event marketing, promotional campaigns, audience engagement, brand representation
Timeline
Research Study Lead
Arizona State University
05.2025 - 06.2025
Sea Lion Exhibit Volunteer
Wildlife World Zoo & Aquarium
05.2024 - 08.2024
Waitress/Restaurant Hostess
First Watch Daytime Cafe
06.2022 - 09.2022
Relief Assistant Manager
QuikTrip
06.2020 - 12.2021
Stage Manager/Actress
Westview High School Theatre
09.2018 - 05.2021
National Honor Society Member
Westview High School
08.2018 - 05.2021
Bachelor of Science - Communications
Arizona State University