Samantha England
Whitmore Lake
Summary
I graduated from Eastern Michigan University with a Bachelor of Science in Neuroscience and Psychology. My career background includes a diverse range of healthcare and customer service roles, including work as a Pharmacy Technician, Certified Medical Assistant, and Scribe Medical Assistant in a psychiatry office supporting a Psychiatric Mental Health Nurse Practitioner (PMHNP). I also have substantial experience in customer service, which has helped me develop strong communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Assistant and Scribe in Psychiatry
ADVANCED BEHAVIORAL MEDICINE
09.2024 - Current
- Accurately transcribed medical records, including patient histories, physical examinations, diagnostic tests, and treatment plans
- Maintained a high level of attention to detail while documenting patient encounters in electronic health record (EHR) systems
- Assisted healthcare providers with charting during patient visits, ensuring accurate and timely documentation
- Reviewed and edited transcriptions for accuracy and completeness before finalizing medical reports
- Managed medical records for multiple physicians, organizing files and ensuring confidentiality of sensitive information
- Ensured proper coding of diagnoses, procedures, medications, and other relevant information in accordance with industry standards (e.g., ICD-10)
- Utilized knowledge of medical terminology to accurately interpret and document physician dictations
- Closely collaborated with nurses and other healthcare professionals to ensure seamless coordination of care
- Maintained up-to-date knowledge of HIPAA regulations regarding privacy practices when handling confidential patient information
Registered Medical Assistant
Trinity Health
07.2021 - 08.2024
- Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
- Maintained accurate and up-to-date medical records for patients, ensuring confidentiality and compliance with HIPAA regulations
- Prepared examination rooms by sterilizing equipment and stocking necessary supplies
- Scheduled appointments for patients, coordinating with other healthcare providers as needed
- Performed basic laboratory tests such as cultures, urinalysis, and EKGs
- Administered vaccinations according to established protocols and maintained accurate immunization records
- Responded to patient inquiries over the phone or in person regarding test results or general health concerns
- Trained new medical assistants on office procedures, patient interactions, and clinical tasks
- Collaborated with the healthcare team to ensure smooth patient flow and efficient clinic operations
- Assisted with minor surgical procedures under the supervision of a physician or PA
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
Pharmacy Technician
CVS Health
04.2019 - 09.2020
- Filing prescriptions for patients, processing insurance claims and information
- Patient care and interaction
- General retail experience
Sales Associate
T.J. Maxx
10.2017 - 03.2019
- Customer service
- Cleaning and maintaining a neat work environment
Education
Bachelor's - Neuroscience
Eastern Michigan University
Ypsilanti, MI12-2021
Bachelor of Science - Psychology
Eastern Michigan University
Ypsilanti12-2021
Skills
- HIPAA
- Medical Records
- Medical Terminology
- Cash Handling
- Patient Care
- Customer Service
- Pharmacy Technician Experience
- Insurance Verification
- Physiology Knowledge
- Anatomy Knowledge
- Typing
- ICD-10
- Experience Administering Injections
- Medical Office Experience
- EMR Systems
- Vital Signs
- Medical Coding
- Medical Billing
- Medical Scheduling
- Diagnostic testing assistance
- Specimen collection
- Laboratory techniques
- Specimen processing
- Lab equipment maintenance
Certification
- Pharmacy Technician
- Pharmacy Technician Certification
- PTCB Certification
- Pharmacy Technician License
Timeline
Clinical Assistant and Scribe in Psychiatry
ADVANCED BEHAVIORAL MEDICINE
09.2024 - Current
Registered Medical Assistant
Trinity Health
07.2021 - 08.2024
Pharmacy Technician
CVS Health
04.2019 - 09.2020
Sales Associate
T.J. Maxx
10.2017 - 03.2019
Bachelor's - Neuroscience
Eastern Michigan University
Bachelor of Science - Psychology
Eastern Michigan University
Similar Profiles
Andrea ElliotAndrea Elliot
Mental Health Therapist at Advanced Behavioral Health Inc.Mental Health Therapist at Advanced Behavioral Health Inc.
Eugene SaydeeEugene Saydee
Lead Direct Support Professional at Devereux Advanced Behavioral HealthLead Direct Support Professional at Devereux Advanced Behavioral Health
Tien TranTien Tran
Behavioral Therapist at Advanced Behavioral Health Inc.Behavioral Therapist at Advanced Behavioral Health Inc.
Megan YonkerMegan Yonker
Summer Staff at Upper Pennisula Bible CampSummer Staff at Upper Pennisula Bible Camp
Marissa KunkleMarissa Kunkle
Registered Nurse at Karmanos Cancer InstituteRegistered Nurse at Karmanos Cancer Institute