Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Esposito

Saint James,NY

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Administrative Assistant/Medical Assistant Cover

Marotta Plastic Surgery Specialists
11.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

District Manager

Adp- Automated Data Processing
01.2022 - 11.2023
  • Supervised Numerous payroll accounts/ locations to enforce high-quality standards of operation.
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Generated financial and operational reports to assist management with business strategy.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.

Professional Actress

Saturday Night Live
01.2018 - 05.2023
  • Performed alongside various well-known actors and actresses.
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.
  • Worked collaboratively with other actors to perform scenes and convey stories.
  • Participated in professional workshops and master classes to hone acting skills.
  • Delivered unique and compelling performances on both stage and screen.
  • Received positive audience feedback in various theatrical shows.
  • Worked with acting coaches to improve skills for auditions.
  • Made quick adjustments to characters on stage.
  • Collaborated with directors and other cast members to refine performances.
  • Collaborated with other performers for scene and character development.
  • Collaborated with other actors to create believable and dynamic scenes.
  • Maintained professional attitude and demeanor at all times.
  • Maximized performance by monitoring daily activities and mentoring team members.

Sales Associate

Orangetheory Fitness
07.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

Professional Dance Instructor

Dance Workshop
09.2018 - 06.2022
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Planned routines for recitals and performances.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.
  • Adhered to studio guidelines and legal requirements.
  • Provided feedback, guidance and support to students on participation and performance.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Organized activities to promote learning and increase student enjoyment.
  • Supported students in identifying, setting and achieving personal goals.
  • Implemented research-based curriculum and instructional strategies for self-enrichment topics.

Administrative Assistant

Fahey Design Build
06.2016 - 12.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed strategies to streamline and improve office procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed department budgets and generated financial reports for management review.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Established administrative work procedures to track staff's daily tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Administrative Assistant

Diventi & Lee CPA
01.2012 - 05.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Education

Associate of Arts - Going Back To School For RN Program

Suffolk Comunity
Selden, NY
05.2026

Skills

  • Sales Plan Implementation
  • Spreadsheet Creation
  • Facility Workflow
  • Event Coordination
  • Meeting Support
  • Master Calender Management
  • Customer Relations
  • Credit and Collections
  • Report Writing
  • Direct Patient Care

Timeline

Administrative Assistant/Medical Assistant Cover

Marotta Plastic Surgery Specialists
11.2022 - Current

Sales Associate

Orangetheory Fitness
07.2022 - 01.2023

District Manager

Adp- Automated Data Processing
01.2022 - 11.2023

Professional Dance Instructor

Dance Workshop
09.2018 - 06.2022

Professional Actress

Saturday Night Live
01.2018 - 05.2023

Administrative Assistant

Fahey Design Build
06.2016 - 12.2018

Administrative Assistant

Diventi & Lee CPA
01.2012 - 05.2016

Associate of Arts - Going Back To School For RN Program

Suffolk Comunity

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Samantha Esposito