Samantha Evans
Yerington,NV
Summary
Human Resources Executive with 7 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Human Resources Executive - HRBP
Nevada Copper, Inc.
11.2021 - Current
- Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
- Established a consistent approach to employee performance evaluations, ensuring alignment with company objectives and fair recognition of accomplishments.
- Led HR team in successfully completing company-wide performance management cycle, ensuring timely feedback and goal-setting for all employees.
- Conducted thorough job analysis for key positions within the organization to improve job descriptions accuracy, aiding in better candidate selection during recruitment processes.
- Increased workforce diversity by executing targeted recruiting initiatives, fostering a more inclusive workplace culture.
- Delivered cost savings through effective benefits administration, including vendor negotiations and optimization of plan offerings.
- Developed comprehensive compensation strategy based on market data analysis to maintain competitive pay practices and attract top talent.
- Spearheaded initiatives focused on workplace safety, resulting in a reduction of workplace accidents and improved adherence to safety regulations.
- Developed succession planning strategy to identify high-potential employees and prepare them for future leadership roles within the organization.
- Implemented innovative training programs, elevating employee skillsets and driving productivity improvements across the organization.
- Successfully executed organizational restructuring efforts, minimizing disruptions to operations while achieving desired headcount reductions.
- Collaborated with executive leadership to define company values and integrate them into daily operations to foster a strong organizational culture.
Human Resources Executive - HRBP
Nevada Copper, Inc.
05.2019 - 11.2021
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Collaborated with cross-functional teams to develop company-wide succession plans for critical roles.
- Designed training programs to enhance employee skills, increasing productivity and performance levels.
- Administered benefits programs, ensuring compliance with relevant regulations while maximizing employee satisfaction.
- Assisted in the development of performance management systems that drove accountability and supported career advancement opportunities for employees.
- Conducted company-wide town hall meetings to convey updates.
Administrative Assistant
Nevada Copper, Ins.
01.2019 - 05.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
Patient Access Representative
Healthcare Resource Group
02.2014 - 01.2019
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Providing excellent customer service by promptly answering patient inquiries.
Restaurant Owner
Ormachea's Dinner House
07.2013 - 11.2015
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant 25 employees.
Education
Associate of Arts - Human Resources & Psychology
University of Phoenix
Reno, NVProfessional Certification - Human Resources Management
University of Nevada - Reno
Reno, NV04.2024
Skills
- HR policies and procedures
- Employee Relations
- Recruitment and selection
- Benefits Administration
- Employee Retention
- Talent management
- Onboarding and Orientation
- Workforce Planning
Certification
- Human Resources Management, UNR - April 2024
Timeline
Senior Human Resources Executive - HRBP
Nevada Copper, Inc.
11.2021 - Current
Human Resources Executive - HRBP
Nevada Copper, Inc.
05.2019 - 11.2021
Administrative Assistant
Nevada Copper, Ins.
01.2019 - 05.2019
Patient Access Representative
Healthcare Resource Group
02.2014 - 01.2019
Restaurant Owner
Ormachea's Dinner House
07.2013 - 11.2015
Associate of Arts - Human Resources & Psychology
University of Phoenix
Professional Certification - Human Resources Management
University of Nevada - Reno
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