Samantha Ferguson
New Braunfels,TX
Summary
Hardworking telecommunications professional with a track record of organizing workflows and developing team structures to enhance client satisfaction. Skilled in effective interpersonal communication, ensuring seamless collaboration among project teams, clients, and vendors.
Delivered successful projects in telecommunications by effectively coordinating resources and optimized schedule alignment. Focused on fostering collaboration and boosting team morale to enhance overall project success.
Performance-oriented, strategic and tireless in reaching for ambitious goals. Gifted communicator with organized and analytical nature.
Overview
6
6
years of post-secondary education
7
7
years of professional experience
Work History
Telecommunications Manager
Entrust Solutions Group
San Antonio, Texas
05.2026 - Current
- Organize daily work flows for two departments; New Jobs and Permit Coordinators.
- Developed team structure aligned with client needs and coordinated training schedules to ensure skill readiness.
- Fostered personal utilization and project progress while promoting team morale.
Senior Project Coordinator
Entrust Solutions Group
San Antonio, Tx
08.2024 - 05.2026
- Facilitated effective communication among project teams, clients, and vendors to streamline collaboration.
- Coordinated project schedules and timelines, ensuring alignment across multiple client initiatives.
- Organized project documentation and maintained accurate records to support project tracking and compliance.
- Collaborated with leadership to identify essential requirements for fiber relocation.
Project Assistant
Entrust Solutions Group
San Antonio, Tx
02.2020 - 08.2024
- Create daily and weekly reports to present project status for clients' upcoming projects to upper management.
- Supported team members in developing comprehensive project plans.
- Create daily and weekly reports to present project status for clients' upcoming projects to upper management.
- Present all necessary documentation, utility plans to streamline communication among leadership.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX 08.2013 - 05.2019
Study Abroad
University of Valladolid
06.2014 - 08.2014
Skills
- As-builts regarding fiber optic placement
- Permit coordination
- Performance tracking
- Vendor relations
- Schedule alignment
- Morale promotion and Team Collaboration
- Telecom infrastructure
- Task prioritization
- Smartsheets and Excel
- Microsoft and Outlook
Timeline
Telecommunications Manager
Entrust Solutions Group
05.2026 - Current
Senior Project Coordinator
Entrust Solutions Group
08.2024 - 05.2026
Project Assistant
Entrust Solutions Group
02.2020 - 08.2024
Study Abroad
University of Valladolid
06.2014 - 08.2014
Bachelor of Arts - Psychology
Texas State University
08.2013 - 05.2019