Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Samantha Fink

Williamsburg,VA

Overview

10
10
years of professional experience

Work History

Administrative Office Manager/Dispatcher

360 Airtech
Williamsburg, VA
01.2025 - Current
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Office Manager/Inside Sales Support Specialist

Mitchell Homes Inc.
Midlothian, VA
01.2015 - 06.2022
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Assisted in recruiting, onboarding and training new employees.
  • Managed office budget to handle inventory, postage and vendor services.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Recruited and trained new employees to meet job requirements.

Education

High School Diploma -

Bruton High
Williamsburg, VA
06-1989

Skills

  • Event coordination
  • Contract negotiations
  • Presentation design
  • Policy and procedure modification
  • Proposal writing
  • Workflow planning
  • Scheduling and calendar management
  • Office administration
  • Document management
  • Database administration

Affiliations

  • In my spare time, I love to play with my grandkids.
  • Creating artwork.
  • Baking

Languages

English
Full Professional

Accomplishments

  • Top Sales Center Award

References

References available upon request.

Timeline

Administrative Office Manager/Dispatcher

360 Airtech
01.2025 - Current

Office Manager/Inside Sales Support Specialist

Mitchell Homes Inc.
01.2015 - 06.2022

High School Diploma -

Bruton High

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Samantha Fink