Samantha Fink
Williamsburg,VA
Overview
10
10
years of professional experience
Work History
Administrative Office Manager/Dispatcher
360 Airtech
Williamsburg, VA
01.2025 - Current
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Office Manager/Inside Sales Support Specialist
Mitchell Homes Inc.
Midlothian, VA
01.2015 - 06.2022
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained filing system for records, correspondence and other documents.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed, scheduled and coordinated office functions and activities for employees.
- Assisted in recruiting, onboarding and training new employees.
- Managed office budget to handle inventory, postage and vendor services.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Bruton High
Williamsburg, VA06-1989
Skills
- Event coordination
- Contract negotiations
- Presentation design
- Policy and procedure modification
- Proposal writing
- Workflow planning
- Scheduling and calendar management
- Office administration
- Document management
- Database administration
Affiliations
- In my spare time, I love to play with my grandkids.
- Creating artwork.
- Baking
Languages
English
Full Professional
Accomplishments
- Top Sales Center Award
References
References available upon request.
Timeline
Administrative Office Manager/Dispatcher
360 Airtech
01.2025 - Current
Office Manager/Inside Sales Support Specialist
Mitchell Homes Inc.
01.2015 - 06.2022
High School Diploma -
Bruton High