Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Farmers Market Vendor
Self Employed Services
Charelston , IL
04.2024 - Current
Baked inventory and prepared for market
Followed proper sanitation procedures while handling food items
Collected payments from customers using cash registers or other payment processing systems.
Greeted customers as they arrived at the market and provided them with product information.
Ensured all products were properly labeled and priced correctly.
Organized and set up market booth with displays, signage, and products.
Technical Support Representative
Verizon Wireless
Las Vegas, Nevada
04.2017 - 02.2018
Resolved escalated customer service issues in a timely manner.
Assisted customers with installation of new hardware and software applications.
Provided technical assistance to customers through phone, email and chat support.
Diagnosed system errors and implemented solutions to resolve them.
Supported customers with online billing, access, and account issues.
Served as first point of contact for incoming technical service calls and emails.
Recommended upgrades or additional features that could enhance user experience.