Samantha Fragola
Commack,NY
Summary
Customer-focused Cashier with experience in customer service and inventory management. Trained staff to ensure accurate transactions and enhance operational efficiency. Skilled in cash handling and product selection, driving customer satisfaction and sales growth.
Overview
5
5
years of professional experience
Work History
Cashier
Cedarhurst Paper
East Northport, NY
06.2022 - Current
- Processed customer transactions accurately and efficiently at Cedarhurst Party.
- Handled cash register operations, including balancing drawers at end of shifts.
- Trained new cashiers on company policies and checkout procedures to ensure smooth operations.
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Coordinated inventory counts to ensure accurate stock levels and minimize discrepancies.
- Trained new staff on inventory procedures and safety protocols for handling materials.
Assistant
Frank and Fragola
East Northport, New York
06.2021 - Current
- Managed incoming communications via phone and email, ensuring timely responses and maintaining professionalism.
- Welcomed visitors, clients, and guests, creating a positive first impression for the organization.
- Oversaw inventory of office supplies, maintaining stock levels to support uninterrupted staff operations.
Hostess
Izumi Sushi & Hibachi
Commack, New York
08.2021 - 11.2021
- Managed reservation system to enhance guest flow and minimize wait times.
- Welcomed and seated guests promptly at the entrance.
- Provided guests with menus and answered initial inquiries.
- Resolved guest complaints with professionalism and empathy to ensure satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - Merchandising
Indiana University, Bloomington
Bloomington, Indiana, INNYS Regents Diploma -
Commack High School
Commack, NYSkills
- Visual merchandising
- Customer service
- Inventory management
- Sales techniques
- Team collaboration
- Cash handling
Affiliations
Volunteer, Kids for Kids Charity - Commack, NY (2019-2023)
Timeline
Cashier
Cedarhurst Paper
06.2022 - Current
Hostess
Izumi Sushi & Hibachi
08.2021 - 11.2021
Assistant
Frank and Fragola
06.2021 - Current
Bachelor of Science - Merchandising
Indiana University, Bloomington
NYS Regents Diploma -
Commack High School