Samantha Fraire
Oklahoma City,OK
Summary
Communicative, customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously.
Overview
4
4
years of professional experience
Work History
U.S Army Soldier
US Army
Oklahoma City, OK
05.2020 - Current
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
Customer Service Representative
G1 Staffing
Oklahoma City, OK
12.2023 - 04.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Coordinated assignments and schedules for both daily and weekly jobs, while helping to match applicants with suitable positions.
JCPenney
JCPenney
Oklahoma City, OK
- Anticipated customer needs and provided them with my service while upholding store standards
- Maintained order in the store's inventory through efficient organization efforts
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School -
Santa Fe South HS
Some College (No Degree) -
Oklahoma City Community College
College - Sociology - Human Services
University of Central Oklahoma
Skills
- Bilingual in Spanish and English
- Public Speaking
- Complaint resolution
- Computer Proficiency
- Microsoft PowerPoint
- Adaptive team player
Community Service
- Fiestas De Las Américas, 10 hrs, built a community parade float
- Día Del Nino, 7hrs, Variety Care Volunteer
- Michael Brooks Jimenez Campaign, 20+, Participated in door-to-door campaigning
- Foster Care Thanksgiving dinner, 6+, Prepared a Thanksgiving dinner for the kids in foster care
Accomplishments
- Honor Grad in Service
- Honor Grad in High School
- Dean's Honor Roll
Timeline
Customer Service Representative
G1 Staffing
12.2023 - 04.2024
U.S Army Soldier
US Army
05.2020 - Current
JCPenney
JCPenney
High School -
Santa Fe South HS
Some College (No Degree) -
Oklahoma City Community College
College - Sociology - Human Services
University of Central Oklahoma
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