Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Francis

Park City,KY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

6
6
years of professional experience

Work History

ODP

Walmart
Glasgow, Kentucky
11.2024 - Current
  • Fulfill customer online orders by picking items from shelves
  • Staging them in the backroom
  • Dispensing orders to customer vehicle
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Housekeeper

Birchaven Retirement Village
Findlay, Ohio
09.2022 - 09.2024
  • Maintained cleanliness in resident rooms and common areas daily.
  • Stocked cleaning supplies and reported shortages to management promptly.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms
  • Followed safety protocols to ensure a secure environment for residents.

ODP

Walmart
Findlay, Ohio
04.2020 - 08.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prepare online customer orders by picking items from shelves
  • Staging orders in totes
  • Dispensing orders to customers or loading for delivery

Education

High School Diploma -

Barren County High School
Glasgow, KY
05-2007

Skills

  • Customer order fulfillment
  • Inventory management
  • Online order processing
  • Cleaning protocols
  • Supply restocking
  • Customer relationship management
  • Good team management
  • Adaptability to challenges
  • Friendliness
  • Always on time/ never misses

Timeline

ODP

Walmart
11.2024 - Current

Housekeeper

Birchaven Retirement Village
09.2022 - 09.2024

ODP

Walmart
04.2020 - 08.2022

High School Diploma -

Barren County High School
Samantha Francis