Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Franco

Bakersfield,CA

Summary

Motivated Bilingual Associate Trainer that brings 9 years of administration experience, continuously improving skills and training to maximize performance. Industrious educator with solid history of successfully stepping into diverse environments and supporting peers, applicants and students with renovated lectures, discussions and techniques to better give understanding and united culture to work place. Quickly bringing each up to speed on proper procedures and successful strategies. Friendly and personable professional with top communication and conflict resolution skills. Well-versed in industry procedures, practices and compliance standards.

Overview

13
13
years of professional experience

Work History

Phase 2 Instructor

Milan Institute
02.2021 - 08.2021
  • Maintained effective, consistent communication with managers, staff, students and other resource groups.
  • Instructed over 40 students for scheduled each on campus session, instructed over 20 students for scheduled "Remote/Online" sessions.
  • Instructed students who were working hands on with "in-person" clients, along side with working along side school receptionist to schedule clients for students and bill out clients.
  • Assisted in monitoring student performance to identify gaps in training.
  • Mentored students during probationary period to answer questions and offer improvement strategies.
  • Conducted assessments for student understanding and performance.
  • Conduct and assess mock state board practical exams.
  • Organize and administrate online courses for 8-10 hour period.
  • Maintain all student portal information to properly grade and recordkeep student grade point average.

Office Administrator

Aerotek
07.2017 - 05.2020
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assist with managing over 8 recruiters outlook calendars for scheduling interviews.
  • Meet New Hire deadlines such as: Receiving drug screens, Final background dispositions, completed position assessments pertaining to position for new employees.
  • Maintain a daily accurate and updated "Drug & Background" log for new hire clearances.
  • Attention to detail in overlooking New hire paperwork such as : I9's, W4, Direct Deposit/Pay card Authorizations before submitting to designated departments.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, create and maintain employee personnel files for recordkeeping, and other administrative functions.
  • Schedule and conduct up (8) New Hire Orientations, up three times a day 830am, 10:30am and 2pm schedule drug screenings and background checks.

Office Administrative Assistant

Select Staffing Agency
12.2016 - 06.2017
  • Responded to inquiries from callers seeking information at jobsite: Peterbilt.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Operate all credit/debit transactions and tend to cash register.
  • Count out all cash drawers and daily invoices at the completion of each work day for accounting purposes.

Human Resources Assistant

PCL Industrial Services
11.2012 - 10.2014
  • Answer all e-mail and telephone correspondences.
  • Great customer service: Greet and assist all employees and applicants.
  • Schedule all pre job assessments.
  • Review all applicant resumes and applications, such as: Screen background checks; create employee personnel file.
  • Screen new hire paper work such as: I9's , W4's, Direct Deposit/Paycard authorizations, employee benefit enrollment paperwork.
  • Scan and electronically maintain highly sensitive document information into HR data system.
  • Schedule and conduct company orientation for all new hires for up to (15) new hires a day. Go over new hire packets with all payroll and employee benefit, company policies with correct information. Each orientation lasted 8 hrs, 3 in which I would partake in order to assist employee with questions, or on the computer to complete assessments.
  • Work along side Career Services to help hiring managers select candidates for filling new job requisitions.
  • Attend monthly HR SHRM meetings
  • Attend weekly company HR meetings and supply accurate progress with "Ready to Work" new hires
  • Work along side Career Service Center to recruit applicants, and fill in new employee for new employee job requisitions.

Administrative Clerk

Integrity Builders Ent.
11.2008 - 07.2011
  • Great communication and telecommunication skills.
  • Advanced scheduler: Set client, property mortgage , property city inspections. Set up and assist with bi-weekly office meetings.
  • Intermediate accounting skills: Accounts receivable and payable.
  • Graduated office skills such as: Filing, scanning, sending and receiving e-mail correspondence.
  • Maintain an organized hard and electronic copy of invoices, client property files.
  • Dispatch company labor crews weekly to each job site.

Education

High School Diploma -

Bakersfield High School
Bakersfield, CA
06.2010

Skills

  • Conducting Assessments
  • Employee Retention
  • Student Rapport-Building
  • Student Support
  • Microsoft Word
  • Microsoft Office
  • Outlook
  • Quickbooks Intuit

Timeline

Phase 2 Instructor

Milan Institute
02.2021 - 08.2021

Office Administrator

Aerotek
07.2017 - 05.2020

Office Administrative Assistant

Select Staffing Agency
12.2016 - 06.2017

Human Resources Assistant

PCL Industrial Services
11.2012 - 10.2014

Administrative Clerk

Integrity Builders Ent.
11.2008 - 07.2011

High School Diploma -

Bakersfield High School

Similar Profiles

CREATE PROFILE
Samantha Franco