Samantha Franks
Findlay,Ohio
Summary
Knowledgeable in children's Ministry with strong background in organizing and leading children's ministry programs. Successfully implemented engaging curriculum and fostered nurturing environment for spiritual growth. Demonstrated effective communication and leadership skills in managing volunteer teams and coordinating events.
Professional with strong background in educational environments. Skilled in observing and analyzing student behaviors and academic performance. Adept at collaborating with educators and contributing to supportive learning environment. Reliable and adaptable, ensuring seamless integration with team dynamics and shifting priorities. Effective communicator with focus on achieving meaningful outcomes.
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
6
6
years of professional experience
Work History
CHILDREN’S MINISTRY DIRECTOR
Northwood Church of God
Northwood, OH
06.2024 - 12.2025
- Developed engaging curriculum for children's programs to enhance spiritual growth and learning experiences.
- Coordinated weekly activities, ensuring alignment with church values and fostering community involvement among families.
- Managed volunteer recruitment and training, building an effective team to support ministry initiatives.
- Collaborated with parents to address concerns, enhancing communication and trust between families and ministry staff.
- Enhanced children''s spiritual growth by developing and implementing age-appropriate ministry programs.
CASHIER/ CUSTOMER SERVICE MANAGER
Hobby Lobby
12.2019 - 12.2024
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer inquiries promptly and effectively, enhancing satisfaction levels.
- Assisted in resolving product issues by coordinating with technical support teams.
- Processed returns and exchanges efficiently, maintaining compliance with company policies.
- Collaborated with team members to improve response times and service quality.
- Monitored customer feedback channels, identifying trends for service enhancements.
Student Observer
Millstream Career Center
Findlay, OH
08.2021 - 05.2022
- Assisted in observing classroom activities to understand various teaching methodologies.
- Supported educators by providing feedback on student engagement and participation levels.
- Documented observations to identify areas for instructional improvement and student support.
- Collaborated with faculty to enhance learning environments through constructive input and observations.
Education
Bachelors of Science - Education
University of Findlay
Findlay, Ohio01-2027
High School Diploma - undefined
Findlay High School
Findlay, Ohio01-2022
Skills
- Collaboration
- Work Ethic
- Time Management
- Classroom Management
- Presentations
- Leadership
- Classroom Technology
- Build Relationships with Students
- Teamwork and collaboration
- Excellent communication
- Decision-making
- Adaptability and flexibility
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Classroom management
- Open-mindedness
- Student engagement
- Lesson development
- Learning strategies
- Grading assignments
- Behavior modeling
- Observational skills
- Time management
- Critical thinking
Accomplishments
- 2022 National Technical Honor Society
- 2018-2022 Honor Roll
- 2022 CTSO 3rd place in the state for career technical teaching
Extracurricular activities
Camp Counselor at FCS Summer Camp for 2 years
Camp Counselor at VBS for 2 years
Babysitting since I was 15
Timeline
CHILDREN’S MINISTRY DIRECTOR
Northwood Church of God
06.2024 - 12.2025
Student Observer
Millstream Career Center
08.2021 - 05.2022
CASHIER/ CUSTOMER SERVICE MANAGER
Hobby Lobby
12.2019 - 12.2024
High School Diploma - undefined
Findlay High School
Bachelors of Science - Education
University of Findlay