Samantha Fredrickson
Wellsboro,PA
Summary
Hardworking and goal-focused with 3 years of work experience in the food service industry. Possessing strong communication skills and great leadership abilities, adept at providing excellent customer service. Skilled in dealing with challenging situations, maintaining a clean and organized workspace, and adhering to safety standards and policies. Seeking to utilize and build upon skills, while building a healthy work environment.
Overview
2
2
years of professional experience
Work History
Cleaning Staff
Blaise Alexander
Mansfield, PA
06.2024 - Current
- Maintain the cleanliness of all three dealerships.
- Provided customer service by responding promptly to requests for assistance.
- Making sure the dealerships are presentable for customers.
Dietary Staff
UPMC
Wellsboro, PA
11.2023 - 05.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of residents promptly and efficiently.
- Served meals to residents in a friendly and courteous manner.
- Maintained cleanliness standards for all service areas including the dining room, kitchen, and storage areas.
- Making sure the residents were happy and safe was the number one goal.
Shift Leader
Dunkin' Donuts
Wellsboro, PA
03.2023 - 11.2023
- Resolved customer complaints promptly and professionally.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Provided customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment.
- Oversaw daily operations including opening and closing procedures and cash handling processes.
Education
High School Diploma -
Wellsboro Area High School
Wellsboro, PA06-2024
Skills
- Cash Handling
- Customer Service
- Problem-Solving
- Quick Learner
- Time Management
- Computer Skills
Timeline
Cleaning Staff
Blaise Alexander
06.2024 - Current
Dietary Staff
UPMC
11.2023 - 05.2024
Shift Leader
Dunkin' Donuts
03.2023 - 11.2023
High School Diploma -
Wellsboro Area High School