Samantha Frey

With a diverse background in customer service, I have gained invaluable experience in delivering exceptional interactions, even in high-pressure situations. My expertise shines through my managerial positions at two coffee shops, where I have honed my skills to their fullest potential. As the eyes and ears of these establishments, I am constantly engaged in effective communication with all team members, ensuring seamless operations, well-stocked inventory, and a fully trained staff. Running the day-to-day operations requires me to be on top of my game, while also fostering teamwork and assertiveness in a positive manner. This experience has taught me the importance of meticulous planning and the value of collaborative efforts to achieve success.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

• Yes employment services, 03/01/19, Present, This was a program that taught me working skills, how to apply for jobs, how to make a resume, and financial planning. I was able to do a mock interview in this program and really understand what places are looking for in employers.
• Food Handler, 05/01/20, 05/01/23, Food Handler Certification