Samantha Fritz
New Braunfels,TX
Summary
Detail-oriented Permitting Professional with extensive experience managing construction permits across municipalities. Excels in navigating government processes and collaborating with city officials and external partners to ensure project momentum. Capable of handling high volumes of applications while maintaining organization and resolving issues to avoid delays.
Overview
15
15
years of professional experience
Work History
Office Assistant
JakeCo Construction
San Antonio, TX
08.2020 - Current
- Apply for and secure permits for electrical and general construction projects from various Texas municipalities, ensuring compliance and timely approvals
- Create and submit bid proposals for major clients, including Toyota and Texas National Guard
- Generated invoices and assisted with weekly payroll and bookkeeping.
- Maintain project documentation and coordinate with contractors, city offices, and external agencies to prevent bottlenecks
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
911 Call Taker
Austin Police Department
Austin, TX
08.2014 - 06.2018
- Served as a critical bridge between citizens and first responders prioritizing emergency service requests, and delivering accurate, empathetic support in high-stress situations
- Maintained sensitive data across multiple databases with strict accuracy and compliance
- Collaborated with outside agencies on warrants, cross-jurisdiction emergencies, and coordination of arrest paperwork
- Supported management as control center specialist by maintaining workflow efficiency, managing transitions to back up Computer Aided Dispatch (CAD) software allowing for software maintenance without disruption to emergency work flows, advising peers on SOPs, and helping technical teams improve CAD software usability
Math Tutor
Laredo Community College
Laredo, TX
10.2010 - 01.2012
- Simplified complex math concepts for a diverse student population, improving student comprehension and critical thinking
- Monitored and reported student progress to secure grant funding for the math center
- Developed personalized lesson plans for diverse student learning styles.
Education
Biology Coursework -
Texas A&M International University
Laredo, TX12-2013
Associate of Arts - Biology
Laredo Community College
Laredo, TX05-2012
Skills
- Organized: Manages permits from initial application to approval
- Methodical: Maintains accurate, organized documentation and data to support timely approvals
- Collaborative: Works effectively with city offices and government agencies
- Articulate: Communicates clearly with teams and outside partners
- Resourceful: Creatively resolves issues when permits are stalled or denied
Awards
- Austin Police Department Commendation for Exceptional Service, 2017
- Phi Theta Kappa District V Hall of Honor
- 2011
- 2012
- Social Responsibility Medallion for Community Service, 2012
Timeline
Office Assistant
JakeCo Construction
08.2020 - Current
911 Call Taker
Austin Police Department
08.2014 - 06.2018
Math Tutor
Laredo Community College
10.2010 - 01.2012
Biology Coursework -
Texas A&M International University
Associate of Arts - Biology
Laredo Community College