Summary
Work History
Education
Skills
Awards & activities
Timeline
Generic
Samantha Fuller

Samantha Fuller

Kalamazoo,Michigan

Summary

I bring a portfolio of leadership experiences to this position as a recent graduate of Western Michigan University. I have extensive experience serving customers from my time working in retail. I've worked as a case manager intern in the social work department. I've assisted vulnerable people by using my knowledge and resources to discover their particular needs. I establish a good rapport with people from a variety of backgrounds. I use critical thinking and problem-solving skills along with empathy and compassion. Finally, I maintain the highest standards of confidentiality.

Work History

Front End Cashier

Costco Wholesale
09.2022 - Current
  • Processing members' orders and collecting payments while providing a high level of member service
  • We inform members with many promotional offerings such as the Citi Visa credit card, executive upgrades, and donations to the Children's miracle network.

BSW Intern

ISK - Assertive Community Treatment (ACT)
09.2023 - 04.2024
  • Assertive Community Treatment is the highest level of outpatient mental health case management involving community based mental health services
  • Team based approach providing advocacy, coordination, and monitoring for adults with serious mental illnesses and or substance use disorders
  • My responsibilities include linking clients to appointments (medical/DHHS/Social Security, etc…) and medication reviews, and monitoring and managing their medications
  • I document a progress note for each contact with a client
  • In addition, I am responsible for writing a periodic review of the events and interventions used in the client's life in the past quarter
  • I collaborate with colleagues to further assist each client in hopes of advancing them in their stage of treatment.

Sales Associate

Kohls
09.2020 - 08.2022
  • Perform cash transactions for customer purchases
  • I handled returns of merchandise
  • Trying to sell the Kohls credit card line to customers.

Education

BSW -

Western Michigan University
Kalamazoo, Michigan
04.2024

Liberal Arts Degree -

Kalamazoo Valley Community College
Kalamazoo, Michigan
12.2021

High School Diploma -

Loy Norrix High School
Kalamazoo, Michigan
06.2018

Skills

  • Quick Learner
  • Strong Work Ethic
  • Patience and Empathy
  • Case Management
  • Community resource knowledge
  • Teamwork and Collaboration

Awards & activities

  • Dean's list at WMU 2021-April 2024
  • Eta Eta Sigma Volunteer RSO WMU 2022-April 2024
  • Received "Lewis Walker Social Justice Award" for exemplary service and tremendous humanitarian contributions to the Kalamazoo Community.

Timeline

BSW Intern

ISK - Assertive Community Treatment (ACT)
09.2023 - 04.2024

Front End Cashier

Costco Wholesale
09.2022 - Current

Sales Associate

Kohls
09.2020 - 08.2022

BSW -

Western Michigan University

Liberal Arts Degree -

Kalamazoo Valley Community College

High School Diploma -

Loy Norrix High School
Samantha Fuller